Welfare Administrative Assistant Jobs

We are seeking a Welfare Administrative Assistant to join our BPA team in North York (Chesswood).
The Welfare Administrative Assistant’s job functions include specific processing of employer benefit contributions, and member information related to hours, and enrolment. He or she ensures reporting is accurate in order to determine benefit plan entitlements for members, identify employer payment irregularities, initiate collection efforts and carry out delinquency procedures
The Welfare Administrative Assistant will:

• Deals directly with participating employers, benefit plan members, union representatives and staff
• Log contribution reports received by mail
• Outstanding balance summaries and letters to employers
• Communicates with and answers enquires from other departments.
• Responsible for processing reciprocal hours transfer requests received by affiliated locals on members’ behalf
• Reports directly to Operations Manager.
• Produce letters requested by members confirming benefit status, eligibility and dependent information.
• Responds to enquiries from members, employers, and union representatives.
• Liaise with CCO office – print daily delinquency report, and investigate issues
• Analyze and identify discrepancies with employer contributions
• Run monthly queries to identify member record discrepancies eg. Double coverage

To be successful as a Welfare Administrative Assistant with BPA, you will need:

• Demonstrated mathematical aptitude.
• PC proficient with strong knowledge of Microsoft Office (Excel and Word skills essential).
• Minimum secondary school graduate, post secondary education preferred
• Exposure to office administration and clerical processes particularly related to data analysis, and account reconciliation.

All-star candidates will have:

• Ability to organize and prioritize workload.
• Knowledge of the BPA Delinquency Guide, and ability to apply guidelines to day-to-day work.
• Ability to closely analyze and focus on detailed reporting and investigate discrepancies.
• Knowledgeable on relevant Collective Agreement and associated benefit plan.
• PC proficient with strong knowledge of Microsoft Office (Excel and Word skills essential).
• Strong interpersonal and customer service skills.
• Excellent written and verbal communication abilities.
• Skill in performing detailed numerical computations.
• Ability to multi-task, work under pressure and meet deadlines

What's in it for you:

• A retirement savings plan with company contributions
• Mental Health programs and support for you and your family
• Extended health care and dental benefits
• Learn by working alongside our experts
• A suite of Health & Wellness offerings
• Assistance for the completion of industry designations
• Competitive compensation

At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members and stakeholders.
About BPA:
BPA is a division of People Corporation and has served members and beneficiaries in their local communities since 1958. BPA is dedicated to providing a superior benefits experience to our members, businesses, and trusts in the local communities in which they live and operate.
Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we're committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. If you require an accommodation or an alternative format of any posting please reach out to [email protected]