Service Support Administrator Jobs

Company:
Finning Canada
Number of Openings:
1
Worker Type:
Permanent
Position Overview:
Use your administrative and organizational skills to provide general administrative support to the Finning family. Reporting to the Customer Service Manager, this individual will be responsible for administrative tasks within the branch. You will work closely with local field personnel and contribute on a team of highly committed professionals who's organizational and communication skills provide effective and efficient support to Finning's business.
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Major Job Functions:

• Maintaining service job binder.
• Perform office tasks such as: answering phones, directing customer questions, and various other related tasks.
• Support the Service Support Representatives in the management of service process and customer communication.
• Accurate daily time entry for the service department hourly employees.
• Execute service administrative tasks in collaboration with internal and external stakeholders on tasks such as: invoices, service job binder, maintenance customer orders, work orders, service orders and various other related tasks.

Qualifications:

• Collaborative, responsive, and urgent approach.
• Effective interpersonal skills.
• Self-motivated and ability to work with minimal supervision.
• High proficiency in business applications (Excel, PowerPoint, Work, Outlook, Teams, OneDrive, SharePoint.)
• Solid organization, prioritization and time management skills.
• Strong verbal and written communication skills.

We are committed to diversity at Finning, to building and sustaining a diverse and inclusive workforce and as an equal opportunity employer we encourage applications from all qualified individuals. Finning does not discriminate against applicants based on genders, races, national and ethnic origins, religions, ages, sexual orientation, marital and family status, and/or mental or physical disabilities.