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Service Now Administrator Jobs

Sr. Director, Service Now
By OpenText At Waterloo, Ontario, Canada
Data-driven decision making, dashboarding, and performance management of technical solutions
Bachelor’s degree in computer science, engineering, business, finance or a related area of study or significant experience in a similar role.
Business analysis, project management, and software development lifecycle (SDLC)
Business analysis: working with end users to document their business requirements and translate those into functional requirements and system design
Creating an environment of knowledge sharing and ongoing learning
10-15 years’ experience in application development and/or systems administration
Service Administrator Jobs
By Fairbanks Scales At St.-Paul, New Brunswick, Canada
Respond to all internal inquiries from Technicians, Area Service Managers, and other internal contacts promptly
2 - 4 years of work experience in a clerical or administrative role
Working knowledge of word processing and spreadsheet programs
Knowledge of basic mathematical computations
Reliable attendance is an essential requirement of the job
Handle general customer inquiries, i.e. invoices and billing questions, and general product information in a prompt and courteous manner
Service Administrator Jobs
By Northern Employment Solutions Inc At North Bay, Ontario, Canada
Superb organizational skills, including multitasking and time-management.
Support Production Supervisor and Management to meet production deadlines.
Responsible for order entry and order management as well as scheduling
Experience with Made2Manage program desirable but not required.
Minimum 2 years’ experience in manufacturing, scheduling.
Experience in Automotive Service center would be considered a strong asset.
Service Now Business Analyst – Montreal
By Dovre Group At Montreal, Quebec, Canada
5+ years’ experience as Business Analyst in ServiceNow environment
Experience on ServiceNow ITSM, CSM, ITOM, SPM
Technical knowledge on ServiceNow to interact with the development and QA team
Self-starter, sense of urgency. Able to work with ambiguity.
Service Administrator Jobs
By Cummins Inc. At Dartmouth, Nova Scotia, Canada
Technical trade school/ vocational diploma or certification or equivalent experience required.
Manages conflict - Handling conflict situations effectively, with a minimum of noise.
Serves as primary customer contact to promote quality customer service and increase business within the branch location.
Works with the Service Supervisor and/or Team Lead to schedule job assignments
Develops positive relationships with key customers; resolves customer concerns regarding Cummins' or distributor warranties; explain charges to customers
Monitors key performance metrics for the workshop, including labor productivity and customer satisfaction.
Service Now Business Analyst (3972)
By New Value Solutions At Toronto, Ontario, Canada
Participating in ServiceNow upgrade and release management activities.
Implementation of Change Management processes, procedures, CAB and Critical.
Strong understanding of ITSM processes, including Request Management, Change Management, Configuration Management, Incident Management and Problem Management.
Experience in requirements gathering and process design and including form layout, fields, and workflows.
Experience facilitating requirements gathering sessions.
Gathering and analyzing business requirements for ServiceNow implementations.
Senior Business Analyst, Service Now
By Kinaxis At Ottawa, Ontario, Canada
Solid ServiceNow knowledge with demonstrated experience in the following modules:
ServiceNow Administrator Certification, ServiceNow Implementation Specialist, or ServiceNow Certified System Administrator Certification preferred. ITIL Certification a plus.
Ability to translate high-level business requirements into functional and system requirements.
Comprehensive knowledge of cloud technologies, object-oriented, and web-based systems, applications, environments, and relevant tools/technology.
Excellent communication and interpersonal skills with the proven ability to influence and lead a diverse group in technology implementations.
Critical thinker with strong analytical skills.
Service Administrator Jobs
By Resource Logistics Inc. At Candiac, Quebec, Canada
Requires significant relevant work experience or specialized skills obtained through education,
including data management tools; elevates issues to a higher level of expertise, balancing
information in the service management system in order to have an accurate record of the work
High school diploma or certificate of completion of secondary education or equivalent experience to
**Bilingual in French and English is a requirement**
Manages conflict - Handling conflict situations effectively, with a minimum of noise.
Service Now Business Analyst
By MSI Corp At Toronto, Ontario, Canada
Proven experience as a Business Analyst, preferably in ServiceNow or IT Service Management (ITSM) domains.
Strong understanding of IT service management processes, workflows, and best practices.
Strong documentation skills with the ability to create clear and concise business and functional requirements.
Gather and analyze business requirements from stakeholders, including process owners, subject matter experts, and end-users.
Document detailed business and functional requirements, including process flows, use cases, and user stories.
Identify gaps and propose enhancements to existing processes to improve efficiency, automation, and user experience.
Payroll Administrator - Adp Workforce Now - Salary Up To $80K
By McKenzie Health Care Recruitment At City of Langley, British Columbia, Canada
Minimum of 1-2 years of payroll experience with solid systems and payroll knowledge
Salary: 65 to 85K per year + robust benefits package.
Required: ADP Workforce Now Experience
Must possess excellent customer service skills
Working knowledge of standard payroll practices, company policies, and ESA
Working knowledge of collective agreements
Apply Now! Food Service Supervisors Noc 62020 Jobs In-Demand
By CIC CANADA JOBS At East Regina, Saskatchewan, Canada
Manage the work schedule of staff.
Proven experience as a supervisor in the hospitality industry.
Recruiting, interviewing, recruiting and training staff.
Conduct regular kitchen inspections to determine if proper sanitation and hygiene standards are being maintained.
Monitor the preparation, presentation and storage of food to ensure compliance with food safety regulations.
Check out the customers to learn about the quality of the food and service.
Service Now Administrator Jobs
By Government Entity At Saskatchewan, Canada
6+ years of experience in IT industry.
4-5 years of experience in ServiceNow.
4-5 years of experience in production support.
2-3 Years of experience in agile and ITIL methodology and related platforms
ServiceNow CMDB and discovery knowledge in ServiceNow.
Strong analytical skills to solve production issues.
Student, Service Now Developer (Fall 2023, 8 Months)
By OMERS At Toronto, Ontario, Canada
Superior troubleshooting and performance management skills
Demonstrated experience with requirements gathering and business analysis
Requirement’s analysis, planning and application/development documentation
Hands-on experience in application development
Self-motivated, able to manage time, and work with minimal supervision
Experience in project planning and coordination
Category Lead - It Service Management (Service Now)
By Bramwith Consulting At Canada
Category Lead - IT Service Management (Service Now)
Category Lead - IT Service Management (Service Now),
Manage key strategic relationships within Service Now
Strong Procurement experience within ITSM (Service Now, Broadcom, Atlassian etc.)
Expert knowledge in Software Procurement
Work collaboratively in a matrix structure alongside the wider IT Procurement function and other categories such as Legal and HR
Job Opportunity: Service Now Cmdb || Remote
By Alybyte Inc. At Toronto, Ontario, Canada
5 years of people and client management experience in a consultative environment
Analyze and document business requirements related to Configuration Management Database (CMDB) processes, data, and integrations.
Knowledge of Cloud infrastructure, ITIL principles and IT asset management concepts is a plus.
Enabling Change Management to use Impact Analysis
5 years of Service Now experience in the areas of Service Now CMDB
Service Now Product Owner certification is strongly desired
Service Administrator Jobs
By Adecco At Kingston, Ontario, Canada
Previous data entry experience is preferred
Medical and dental benefits once qualified: This is a valuable benefit that can provide employees with access to important healthcare services
Previous dispatch and administration experience is preferred
Experience with computers and MS Office is necessary
Excellent communication skills are required
Excellent organizational skills are required
Service Support Administrator Jobs
By Finning At Edmonton, Alberta, Canada
Solid organization, prioritization and time management skills.
Support the Service Support Representatives in the management of service process and customer communication.
Strong verbal and written communication skills.
Perform office tasks such as: answering phones, directing customer questions, and various other related tasks.
Accurate daily time entry for the service department hourly employees.
High proficiency in business applications (Excel, PowerPoint, Work, Outlook, Teams, OneDrive, SharePoint.)
Service Administrator Jobs
By Wajax At Mount Pearl, Newfoundland and Labrador, Canada
Education: College diploma / Post secondary Education
Work Experience: 2 years related experience in service, parts, supply chain or product support operations
Knowledge: Basic knowledge of heavy equipment and/or truck & coach industry sectors is an asset
Any knowledge of Detroit Diesel, MTU, Volvo Penta and Allison Transmissions would be an asset.
Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account.
Development of tools and database, not limited to:

Are you looking for an exciting opportunity to join a dynamic team as a Service Now Administrator? We are looking for a motivated individual who is passionate about providing exceptional customer service and has a strong technical background. As a Service Now Administrator, you will be responsible for managing the Service Now platform, creating and maintaining workflows, and troubleshooting any technical issues. If you are looking for a challenging and rewarding role, then this is the job for you!

An Service Now Administrator is responsible for managing and maintaining the ServiceNow platform. They are responsible for configuring, customizing, and maintaining the platform, as well as troubleshooting any issues that arise. They must have a strong understanding of the ServiceNow platform and its capabilities, as well as a good understanding of ITIL processes. They must also be able to work with stakeholders to ensure the platform meets their needs. To become an Service Now Administrator, you should have a bachelor’s degree in computer science, information technology, or a related field. You should also have experience with ServiceNow and ITIL processes.

Service Now Administrator Skills required for your resume and career include:

• Knowledge of ServiceNow platform and its capabilities
• Understanding of ITIL processes
• Ability to configure, customize, and maintain the ServiceNow platform
• Troubleshooting and problem-solving skills
• Ability to work with stakeholders to ensure the platform meets their needs
• Excellent communication and interpersonal skills
• Knowledge of scripting languages such as JavaScript, HTML, and CSS
• Knowledge of database technologies such as SQL and Oracle

Service Now Administrator Knowledge for your resume and career include:

• Understanding of IT service management principles
• Knowledge of ServiceNow platform and its capabilities
• Understanding of ITIL processes
• Knowledge of scripting languages such as JavaScript, HTML, and CSS
• Knowledge of database technologies such as SQL and Oracle
• Knowledge of web technologies such as AJAX, XML, and JSON
• Knowledge of system integration and automation tools

Service Now Administrator Responsibilities for your resume and career include:

• Configuring, customizing, and maintaining the ServiceNow platform
• Troubleshooting and resolving any issues that arise
• Working with stakeholders to ensure the platform meets their needs
• Developing and implementing new features and functionality
• Creating and maintaining documentation
• Monitoring system performance and security
• Developing and executing test plans

Service Now Administrator Experience for your resume and career include:

• Experience with ServiceNow platform and its capabilities
• Experience with ITIL processes
• Experience with scripting languages such as JavaScript, HTML, and CSS
• Experience with database technologies such as SQL and Oracle
• Experience with web technologies such as AJAX, XML, and JSON
• Experience with system integration and automation tools

Service Now Administrator Qualifications for your resume and career include:

• Bachelor’s degree in computer science, information technology, or a related field
• Experience with ServiceNow platform and its capabilities
• Understanding of ITIL processes
• Knowledge of scripting languages such as JavaScript, HTML, and CSS
• Knowledge of database technologies such as SQL and Oracle
• Knowledge of web technologies such as AJAX, XML, and JSON
• Knowledge of system integration and automation tools

Service Now Administrator Educations for your resume and career include:

• Bachelor’s degree in computer science, information technology, or a related field
• ITIL certification
• ServiceNow certification
• Certifications in scripting languages such as JavaScript, HTML, and CSS
• Certifications in database technologies such as SQL and Oracle
• Certifications in web technologies such as AJAX, XML, and JSON
• Certifications in system integration and automation tools

Tools that help Service Now Administrators work better include:

• ServiceNow platform
• ITIL processes
• Scripting languages such as JavaScript, HTML, and CSS
• Database technologies such as SQL and Oracle
• Web technologies such as AJAX, XML, and JSON
• System integration and automation tools

Good tips to help Service Now Administrators do more effectively include:

• Stay up to date on the latest ServiceNow platform features and functionality
• Develop a strong understanding of ITIL processes
• Utilize scripting languages such as JavaScript, HTML, and CSS to automate tasks
• Become familiar with database technologies such as SQL and Oracle
• Utilize web technologies such as AJAX, XML, and JSON to create custom solutions
• Utilize system integration and automation tools to streamline processes

Common Service Now Administrator interview questions include:

• What experience do you have with the ServiceNow platform?
• What ITIL processes are you familiar with?
• How would you configure, customize, and maintain the ServiceNow platform?
• What scripting languages are you familiar with?
• How would you troubleshoot any issues that arise?
• How would you work with stakeholders to ensure the platform meets their needs?