Service Administrator Jobs
By Northern Employment Solutions Inc At North Bay, Ontario, Canada
Superb organizational skills, including multitasking and time-management.
Support Production Supervisor and Management to meet production deadlines.
Responsible for order entry and order management as well as scheduling
Experience with Made2Manage program desirable but not required.
Minimum 2 years’ experience in manufacturing, scheduling.
Experience in Automotive Service center would be considered a strong asset.
Service Now Business Analyst (3972)
By New Value Solutions At Toronto, Ontario, Canada
Participating in ServiceNow upgrade and release management activities.
Implementation of Change Management processes, procedures, CAB and Critical.
Strong understanding of ITSM processes, including Request Management, Change Management, Configuration Management, Incident Management and Problem Management.
Experience in requirements gathering and process design and including form layout, fields, and workflows.
Experience facilitating requirements gathering sessions.
Gathering and analyzing business requirements for ServiceNow implementations.
Service Now Business Analyst
By MSI Corp At Toronto, Ontario, Canada
Proven experience as a Business Analyst, preferably in ServiceNow or IT Service Management (ITSM) domains.
Strong understanding of IT service management processes, workflows, and best practices.
Strong documentation skills with the ability to create clear and concise business and functional requirements.
Gather and analyze business requirements from stakeholders, including process owners, subject matter experts, and end-users.
Document detailed business and functional requirements, including process flows, use cases, and user stories.
Identify gaps and propose enhancements to existing processes to improve efficiency, automation, and user experience.
Student, Service Now Developer (Fall 2023, 8 Months)
By OMERS At Toronto, Ontario, Canada
Superior troubleshooting and performance management skills
Demonstrated experience with requirements gathering and business analysis
Requirement’s analysis, planning and application/development documentation
Hands-on experience in application development
Self-motivated, able to manage time, and work with minimal supervision
Experience in project planning and coordination
Job Opportunity: Service Now Cmdb || Remote
By Alybyte Inc. At Toronto, Ontario, Canada
5 years of people and client management experience in a consultative environment
Analyze and document business requirements related to Configuration Management Database (CMDB) processes, data, and integrations.
Knowledge of Cloud infrastructure, ITIL principles and IT asset management concepts is a plus.
Enabling Change Management to use Impact Analysis
5 years of Service Now experience in the areas of Service Now CMDB
Service Now Product Owner certification is strongly desired

Are you looking for an exciting opportunity to join a dynamic team as a Service Now Administrator? We are looking for a motivated individual who is passionate about providing exceptional customer service and has a strong technical background. As a Service Now Administrator, you will be responsible for managing the Service Now platform, creating and maintaining workflows, and troubleshooting any technical issues. If you are looking for a challenging and rewarding role, then this is the job for you!

An Service Now Administrator is responsible for managing and maintaining the ServiceNow platform. They are responsible for configuring, customizing, and maintaining the platform, as well as troubleshooting any issues that arise. They must have a strong understanding of the ServiceNow platform and its capabilities, as well as a good understanding of ITIL processes. They must also be able to work with stakeholders to ensure the platform meets their needs. To become an Service Now Administrator, you should have a bachelor’s degree in computer science, information technology, or a related field. You should also have experience with ServiceNow and ITIL processes.

Service Now Administrator Skills required for your resume and career include:

• Knowledge of ServiceNow platform and its capabilities
• Understanding of ITIL processes
• Ability to configure, customize, and maintain the ServiceNow platform
• Troubleshooting and problem-solving skills
• Ability to work with stakeholders to ensure the platform meets their needs
• Excellent communication and interpersonal skills
• Knowledge of scripting languages such as JavaScript, HTML, and CSS
• Knowledge of database technologies such as SQL and Oracle

Service Now Administrator Knowledge for your resume and career include:

• Understanding of IT service management principles
• Knowledge of ServiceNow platform and its capabilities
• Understanding of ITIL processes
• Knowledge of scripting languages such as JavaScript, HTML, and CSS
• Knowledge of database technologies such as SQL and Oracle
• Knowledge of web technologies such as AJAX, XML, and JSON
• Knowledge of system integration and automation tools

Service Now Administrator Responsibilities for your resume and career include:

• Configuring, customizing, and maintaining the ServiceNow platform
• Troubleshooting and resolving any issues that arise
• Working with stakeholders to ensure the platform meets their needs
• Developing and implementing new features and functionality
• Creating and maintaining documentation
• Monitoring system performance and security
• Developing and executing test plans

Service Now Administrator Experience for your resume and career include:

• Experience with ServiceNow platform and its capabilities
• Experience with ITIL processes
• Experience with scripting languages such as JavaScript, HTML, and CSS
• Experience with database technologies such as SQL and Oracle
• Experience with web technologies such as AJAX, XML, and JSON
• Experience with system integration and automation tools

Service Now Administrator Qualifications for your resume and career include:

• Bachelor’s degree in computer science, information technology, or a related field
• Experience with ServiceNow platform and its capabilities
• Understanding of ITIL processes
• Knowledge of scripting languages such as JavaScript, HTML, and CSS
• Knowledge of database technologies such as SQL and Oracle
• Knowledge of web technologies such as AJAX, XML, and JSON
• Knowledge of system integration and automation tools

Service Now Administrator Educations for your resume and career include:

• Bachelor’s degree in computer science, information technology, or a related field
• ITIL certification
• ServiceNow certification
• Certifications in scripting languages such as JavaScript, HTML, and CSS
• Certifications in database technologies such as SQL and Oracle
• Certifications in web technologies such as AJAX, XML, and JSON
• Certifications in system integration and automation tools

Tools that help Service Now Administrators work better include:

• ServiceNow platform
• ITIL processes
• Scripting languages such as JavaScript, HTML, and CSS
• Database technologies such as SQL and Oracle
• Web technologies such as AJAX, XML, and JSON
• System integration and automation tools

Good tips to help Service Now Administrators do more effectively include:

• Stay up to date on the latest ServiceNow platform features and functionality
• Develop a strong understanding of ITIL processes
• Utilize scripting languages such as JavaScript, HTML, and CSS to automate tasks
• Become familiar with database technologies such as SQL and Oracle
• Utilize web technologies such as AJAX, XML, and JSON to create custom solutions
• Utilize system integration and automation tools to streamline processes

Common Service Now Administrator interview questions include:

• What experience do you have with the ServiceNow platform?
• What ITIL processes are you familiar with?
• How would you configure, customize, and maintain the ServiceNow platform?
• What scripting languages are you familiar with?
• How would you troubleshoot any issues that arise?
• How would you work with stakeholders to ensure the platform meets their needs?