Service Now Business Analyst – Montreal

Dovre Canada Limited is pleased to offer the following opportunity: ServiceNow Business Analyst located in Montreal.

Please note that the client requires employees (including contractors) to report to the office a minimum of three days per week starting day one of employment.

Function

ServiceNow Business Analyst assists the lead or works independently designing, developing and implementing IT processes, conducting research and performing analysis required to build respective modules within ServiceNow Platform, captures business requirements in a form of agile stories, as well as testing configured functionalities end to end as soon as these have been developed.

Requirements

• Technical knowledge on ServiceNow to interact with the development and QA team
• Strong communication and facilitator skills to interact with stakeholders and support them in the elicitation of requirements, validation testing and providing training
• Experience on ServiceNow ITSM, CSM, ITOM, SPM
• 5+ years’ experience as Business Analyst in ServiceNow environment
• Self-starter, sense of urgency. Able to work with ambiguity.

Offer

Dovre Group is an equal opportunity employer. We encourage applications from anyone meeting the requirements for this position.

Information

For more information about the position above or working for Dovre Group, please contact:

Shauna Pierce

Senior 360 Recruiter

[email protected]

Alanna Buckle

360 Recruiter

[email protected]