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Service Now Business Analyst Jobs

Sr. Director, Service Now
By OpenText At Waterloo, Ontario, Canada
Data-driven decision making, dashboarding, and performance management of technical solutions
Bachelor’s degree in computer science, engineering, business, finance or a related area of study or significant experience in a similar role.
Business analysis, project management, and software development lifecycle (SDLC)
Business analysis: working with end users to document their business requirements and translate those into functional requirements and system design
Creating an environment of knowledge sharing and ongoing learning
10-15 years’ experience in application development and/or systems administration
Service Now Business Analyst – Montreal
By Dovre Group At Montreal, Quebec, Canada
5+ years’ experience as Business Analyst in ServiceNow environment
Experience on ServiceNow ITSM, CSM, ITOM, SPM
Technical knowledge on ServiceNow to interact with the development and QA team
Self-starter, sense of urgency. Able to work with ambiguity.
Service Now Business Analyst (3972)
By New Value Solutions At Toronto, Ontario, Canada
Participating in ServiceNow upgrade and release management activities.
Implementation of Change Management processes, procedures, CAB and Critical.
Strong understanding of ITSM processes, including Request Management, Change Management, Configuration Management, Incident Management and Problem Management.
Experience in requirements gathering and process design and including form layout, fields, and workflows.
Experience facilitating requirements gathering sessions.
Gathering and analyzing business requirements for ServiceNow implementations.
Business Service Analyst (The City Of Surrey)
By BCJobs At Surrey, British Columbia, Canada
Attends and facilitates workshops, meetings and information sessions related to the work. Produces ad-hoc reports for management as required.
An equivalent combination of education and experience may be considered.
Minimum of three years related experience.
As The Successful Applicant, You Possess The Following Qualifications
Successful Applicants Must Provide Proof Of Qualifications.
Conducts research on programs and services and operational matters and determines issues, opportunities, deficiencies and risks.
Senior Business Analyst, Service Now
By Kinaxis At Ottawa, Ontario, Canada
Solid ServiceNow knowledge with demonstrated experience in the following modules:
ServiceNow Administrator Certification, ServiceNow Implementation Specialist, or ServiceNow Certified System Administrator Certification preferred. ITIL Certification a plus.
Ability to translate high-level business requirements into functional and system requirements.
Comprehensive knowledge of cloud technologies, object-oriented, and web-based systems, applications, environments, and relevant tools/technology.
Excellent communication and interpersonal skills with the proven ability to influence and lead a diverse group in technology implementations.
Critical thinker with strong analytical skills.
Business Analyst - Hr Service Delivery
By Robert Half At Vancouver, British Columbia, Canada
Change management experience working in a fast-paced environment
Update weekly project dashboard & reports and perform other project management support related duties
In Addition, The Following Skills And Experience Are Desired
Experience with reviewing, documenting and improving business processes and system improvements
Strong communication and interpersonal skills
Visio experience is a must
Service Now Business Analyst
By MSI Corp At Toronto, Ontario, Canada
Proven experience as a Business Analyst, preferably in ServiceNow or IT Service Management (ITSM) domains.
Strong understanding of IT service management processes, workflows, and best practices.
Strong documentation skills with the ability to create clear and concise business and functional requirements.
Gather and analyze business requirements from stakeholders, including process owners, subject matter experts, and end-users.
Document detailed business and functional requirements, including process flows, use cases, and user stories.
Identify gaps and propose enhancements to existing processes to improve efficiency, automation, and user experience.

Are you looking for an exciting opportunity to use your Service Now Business Analyst skills to make an impact? We are looking for a Service Now Business Analyst to join our team and help us drive our business forward. You will be responsible for analyzing business requirements, developing solutions, and providing technical support for Service Now applications. If you are passionate about making a difference and have the skills to make it happen, we want to hear from you!

A Service Now Business Analyst is responsible for analyzing business processes and developing solutions using the Service Now platform. They must have a strong understanding of the Service Now platform, its capabilities, and how to best utilize it to meet the needs of the organization.

What is Service Now Business Analyst Skills Required?

• Strong understanding of Service Now platform and its capabilities
• Ability to analyze business processes and develop solutions using Service Now
• Excellent problem-solving and communication skills
• Knowledge of ITIL best practices
• Ability to work independently and in a team environment

What is Service Now Business Analyst Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• 5+ years of experience in a Service Now Business Analyst role
• Experience with Service Now development and customization
• Knowledge of Service Now scripting and workflow development

What is Service Now Business Analyst Knowledge?

• Knowledge of Service Now platform and its capabilities
• Knowledge of ITIL best practices
• Knowledge of Service Now development and customization
• Knowledge of Service Now scripting and workflow development

What is Service Now Business Analyst Experience?

• 5+ years of experience in a Service Now Business Analyst role
• Experience with Service Now development and customization
• Experience with Service Now scripting and workflow development

What is Service Now Business Analyst Responsibilities?

• Analyze business processes