Senior Analyst, Sales And Commercial Operations

The Royal Canadian Mint is hiring a Senior Advisor, Sales & Commercial Operations who can thrive in a dynamic and inclusive environment. Reporting to the Director, Commercial Operations, the Senior Advisor, Sales & Commercial Operations is accountable for the development and delivery of plans, programs and processes, allocating finite resources within a team of a business unit. The role manages the coordination of resources to ensure that work objectives are consistently met and that the unit can achieve operational excellence. In the context of an individual contributor role, the position provides technical/professional services at a professional working level and contributes to providing advice and functional direction on matters of a specialized and established nature.

Key Responsibilities:

• Be the primary Sales contact for production build forecasting requirements and build change requests and identify financial, operational, and customer risks associated with changes to the original plans.
• Provide Sales analytical support for various commercial opportunities and projects; create ad hoc reports for Sales team and maintain existing reporting; assist in modelling realistic and measurable business cases and verification of assumptions and ROI; and, update and maintain business case templates and support all custom product analysis and contracting requirements.
• Be the primary Sales liaison for all product quality issues and work with QS and other internal stakeholders to ensure issues are resolved in a satisfactory manner for customers.
• Manage and coordinate the monthly, quarterly, and annual financial reporting requirements (i.e., commercial deliverables), including financial accruals, obsolescence assessments, variance analyses, etc.; perform quarterly and ad hoc numismatic forecasting; and, maintain the accuracy of the numismatic product plan master file.
• Be the primary contact with the Commercial team to resolve DAX and sales channel conflicts; manage product allocations, price list uploads, returns approvals, order issue escalations, future ship dates, sales release percentages, continuity schedule creation, and other DAX related tasks; and, resolve monthly launch issues with key Commercial stakeholders.
• Collaborate closely with Finance, Business Planning and Operations, IT, and Business Intelligence & Customer Marketing teams to validate budgeting and corporate planning assumptions and key performance measures.

Requirements:

• Team player, with a strong work ethic and ability to work independently to manage conflicting priorities. Attention to detail is a must.
• Minimum of 7 years of related business experience
• Bilingualism required
• Strong organizational skills and analytical thinking capabilities.
• Demonstrated ability in taking initiative to resolve process gaps and channel conflicts with other internal stakeholders.
• Advanced skills in Microsoft Office Suite (Excel, PowerPoint, Word).
• University degree in related area
• Excellent communication skills – both verbal and written to present complex concepts or data in an organized, concise manner.
• Strong background in business processes and internal controls.

The health and safety of our employees is a top priority. The Mint has developed significant and rigorous safety protocols to address the COVID-19 pandemic.

At the Mint you will collaborate with a diverse group of people and be a part of an iconic Canadian organization. We pay competitive salary and offer a range of benefits that support employees and their families. The Mint supports its employees by focusing on their growth and development. Selected candidates will be required to complete a background check facilitated by the Mint.

The Mint is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We value diversity and aim to provide an inclusive, barrier-free recruitment, selection and onboarding process to ensure that each candidate is treated respectfully. You are welcome to self identify with one of the four employment equity groups (women, Indigenous peoples, persons with disabilities and members of visible minorities) in your application.

If you need accommodation at any point in the application or interview process, please let us know; we are committed to being an inclusive employer.

Ready to mint your career? Please forward your resume to [email protected] by May 7, 2023.

We thank all candidates who apply, however, only those selected for further consideration will be contacted.

We look forward to receiving your application.

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