Scheduling & Staffing Coordinator Jobs

We are seeking an energetic and highly organizedpermanent Full-timeScheduling & Staffing Coordinatorfor our long-term care home! You will create and implement shift schedules for 24/7/365 coverage of Nurses and Personal Support Workers in ourNursing Department. Although we are a Jewish home, we welcome residents and staff from all backgrounds and with all lived experiences.

Your main purpose is to ensureall Nurse and PSW shifts are consistently filled every single day. If you have experience creating work schedules and filling shifts for nurses and PSWs in a healthcare setting, then we want to speak with you.Apply today!

WHAT WE CAN OFFER YOU

• Paid orientation
• Opportunities for career growth, comprehensive training, and professional development
• Employee & Family Assistance Program
• Health & dental benefits
• Registered Retirement Savings Plan
• A supportive, collaborative, and welcoming team environment
• Free on-site parking

RESPONSIBILITIES

• Process fluctuating volumes of scheduled (vacation) and unscheduled (sick) leave requests, ensuringall shiftsare filled according to Collective Agreement Seniority provisions.
• Provide occasional Reception relief, maintain verification of credentials for Registered staff, recommend innovative scheduling practices to improve staffing efficiency, and participate in special projects and meetings.
• Create and maintain schedules and staff rotations for Nursing Department, including annual vacation calendars, time off requests, assigning shifts, and managing attendance and overtime. Direct and report to the after-hours Scheduling team on staffing shortages daily.
• Coordinate and schedule team members returning from leaves of absence, and support the modified return-to-work process.
• Post vacant Bargaining Unit positions internally, award per Seniority Rules, and arrange for orientation and shift rotations of newly hired staff.
• Maintain accurate scheduling and timesheet records on Ceridian Dayforce modules to ensure timely payroll, and verify and manage vacation, sick, and statutory holiday leaves.
• Perform other duties as required to ensure the safety and well-being of the residents in the Home.

REQUIRED QUALIFICATIONS

• Relevant experience scheduling hourly staff in a medical and/or healthcare setting.
• Demonstrates maturity, judgment, and discretion when handling confidential information.
• Communicates clearly and effectively in verbal and written English.
• Post-secondary education in Business Administration or related field, or equivalent combination of education, training, and experience.
• Proactively identifies and resolves problems with creative solutions.
• Exhibits strong interpersonal skills, a professional and positive attitude, and provides excellent customer service with tact and diplomacy.
• Proficient computer literacy with Microsoft Office Suite (Excel, Word, Outlook).
• Manages, organizes, and prioritizes time and resources effectively to meet deadlines, and maintains composure under pressure.

PREFERRED QUALIFICATIONS

• Prior experience with Ceridian Dayforce, or other Scheduling, Timekeeping or HRIS software is strongly preferred.
• Recruitment or Human Resources administrative experience is an asset.
• Prior work experience in scheduling support in healthcare, long-term care, or unionized environments is strongly preferred.
• Knowledge of the practices and traditions of the Jewish religion is an asset.

ABOUT THE LODGE

Hillel Lodge is a welcoming and vibrant Jewish long-term care home located in the heart of Ottawa. Our team of compassionate professionals is committed to providing exceptional person-centered care. With a current complement of 121 beds and housed within a thriving 13-acre Jewish Community Campus, we provide a wide range of programming and events to meet the diverse needs of our residents, their families, and the larger community which we serve.

Our Mission:Our mission is to provide compassionate long-term care that empowers residents to lead full and engaged lives in a welcoming Jewish environment.

Our Vision:The Lodge will continually strive to be at the forefront of person-centered long-term care.

Our values:

• Integrity and Accountability
• Compassion and Caring
• Dignity and Respect
• Excellence and Innovation
• Collaboration and Teamwork