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Scheduling Supervisor Jobs

Company

Niagara Health

Address Welland, Ontario, Canada
Employment type FULL_TIME
Salary
Category Hospitals and Health Care
Expires 2023-07-26
Posted at 10 months ago
Job Description

Permanent Full-Time

Scheduling Supervisor

Corporate Scheduling

Welland Site


Positions Available: 2


Posting Closing Date: July 9, 2023


Position Objective

Reporting to the Manager, Corporate Scheduling, the successful candidate will be responsible for the daily supervision and coordination of departmental tasks and operations. This position will liaise with departments to identify and resolve problems that may impact the operations of the Corporate Scheduling office. They will support the department's staff and will play a key role in solving system based issues by supporting and maintaining expertise with the staff scheduling system. The Supervisor will work to improve service to ensure scheduling and attendance processes are effective.


Responsibilities

  • Analyze needs of the CSO to promote clear understanding of quality processes to optimize workflow and coach/mentor staff with respect to new and existing processes/procedures and enhancements.
  • Liaise between CSO activities and Leaders, HR, payroll with respect to the needs of the corporation, and identifies trends/potential issues in scheduling practices across the organization
  • The Supervisor will participate in the development, implementation and evaluation of service goals and objectives


Qualifications

  • Sound knowledge of the union Collective Agreements as they pertain to scheduling related provisions would be an asset
  • Superior customer service, team building, coaching and mentoring skills
  • Evidence of effective organizational, interpersonal, communication, judgment and decision making skills
  • Previous experience with payroll recording
  • Successful completion of a business diploma or relevant program required
  • Ability to meet deadlines in a high-pressure, time-sensitive environment
  • Ability to process scheduling information in a time sensitive, accurate manner with attention to detail
  • Minimum of 2 years supervisory or leadership role for multi-site organization
  • Flexible, self-directed and able to work effectively with minimal supervision
  • Previous experience with scheduling
  • Consistent and regular attendance required
  • Good knowledge of Kronos, Microsoft Office Programs, Meditech
  • Evidence of a high degree of accuracy in keyboarding skills


Note:

Vaccines (COVID-19 and others) are a new hire requirement of the job unless you have an exemption based on medical or on a ground pursuant to the Ontario Human Rights Code.


How to Apply:


If you are interested in this position, please visit our careers page by 11:59pm July 09, 2023 and submit an application (Reference Job Posting #33302).


Please note - you will need to create an eRecruit profile to apply.