Scheduling Coordinator Jobs

Scheduling Coordinator

Health Services - Paramedic Services

Status: Regular Full Time; Duration: 17 Months

Salary Range: $65,480 - $81,849 per annum, plus comprehensive benefits

Work mode: Hybrid* see below for more details about this work mode.

Location: 1600 Bovaird Dr E, Brampton, ON

Hours of work: 35 hours per week; 11-hour shifts, 0500-1600 or 1400-0100

The Scheduling Coordinator is responsible for maintaining appropriate staffing levels to support daily coverage requirement to Paramedic Services through consistent application of process work and analysis. You will also be accountable for the daily scheduling of approximately 700 Paramedics, 30 operational Superintendents/Commanders, and 80 Logistics personnel.

What You Will Do In This Role

• Assign ad hoc shifts based on part time/temporary employee availability as required
• Backfill longer term vacancies with temporary assignments within specified timeframes and parameters
• Collect and process time off and shift change requests
• Maintain position management attributes for all Paramedic employees
• Booking daily staffing coverage, the coordination of absences and related backfilling, and medium and short-term coverage forecasting in order to maintain maximum Paramedic coverage in the Region
• Coordinate schedules of Paramedics, Superintendents, and Logistics staff
• Book overtime shifts
• Coordinate new hire mentorship, Paramedic Continuing Service Education, Advanced Care Paramedic Training, court attendance, and meetings for all PRPS
• Follow the articles of the Collective Agreement, Process Maps, and Standard Operating Procedures in performing all tasks
• Provide guidance, expertise, and input with decision making
• Work with partners to coordinate return to work, modified duties, backfill and any alternate arrangements or special / emergency events
• Provide monthly compliance reports and analyse data based on reports within specified deadlines
• Update the timekeeping database to ensure balanced coverage, accurate historical records for data and trends, and for accurate payroll preparation
• Maintain the daily schedules and duty rosters noting the work location of all staff
• Process availability sheets of part time and temporary Paramedics and provide schedules within specified deadlines

What The Role Requires

• Minimum grade 12 education or equivalent
• Able to follow process maps, understand the Collective Agreement, and Standard Operating Procedures
• A minimum of two years of scheduling experience within a large, dynamic environment

Skills/Abilities

• Strong knowledge of Microsoft Excel, Teams, Outlook, and Visio
• Able to prioritize, make decisions and meet deadlines in a fast paced and ever-changing work environment
• Demonstrated ability to work effectively both independently and as a member of a team
• Polished communication skills
• Excellent organizational and time management skill
• Ability to work with Scheduling Software including JBS
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
• Strong planning and analytical skills

Nice To Have

• Scheduling experience in a unionized environment

Perks @ Peel and why you will love working for us:

• Accrue Vacation on a monthly basis, up to 3 weeks per annum
• 3 Paid personal days and floating holidays
• Annual performance review and merit increases based on performance
• Supportive leadership and a culture of respect and inclusion
• Automatic enrolment into OMERS pension plan
• Comprehensive Health, Dental, Vision benefit plan including psycholgocial health (effective start date)
• Flexible hours supporting your wellness and wellbeing

Work Mode & Job Location: In this role you will have the ability to work remotely and attend on-site when required based on operational requirements at the 1600 Bovaird Dr E, Brampton, ON worksite. The frequency of on-site activities may vary on a weekly basis and based on operational requirements. Your remote work location must be located within the province of Ontario.

The Region of Peel offers job based flexible hours of work that allows employees to manage personal and professional responsibilities while at the same time ensures business operational needs and customer service expectations are achieved. 

Interview: Our recruitment process will be completed with video conference technology.

You may have seen or heard Peel Region’s presence in the media surrounding the announcement and legislation passed by the Ford government regarding the structure of our municipal government. At Peel Region, we value being open and transparent with our community, and want to ensure you are informed and up to date. Regardless of governance models that support the residents of Peel, skilled and qualified talent is, and will be, needed to deliver services to the community that we serve. Peel Region remains committed to working with all partners, providing information to inform decisions. For additional information and latest updates about the governance announcement, please visit our News Release webpage.

If this opportunity matches your qualifications and experience, please apply on-line.

As part of the Region’s ongoing commitment to health and safety, there are enhanced COVID-19 specific safety protocols and/or personal protective equipment requirements (e.g. masks, eye protection, etc.) in place to help protect health and safety. The additional requirements are determined based on the nature of the work being carried out.

About Us

Peel Region consists of the cities of Brampton and Mississauga, and the town of Caledon. Peel Region delivers essential services to more than 1.5 million residents and approximately 175,000 businesses.

We’re working to create a community that is safe, inclusive, and accessible. A place where everyone feels they belong and can access the services they need to thrive throughout each stage of life.

Our workforce is 6,500 strong and s ince 1974, we’ve been delivering a wide range of resident focused services. Our services include paramedic services, health programs, long-term care and services for seniors, child care support, garbage collection and recycling, waste water and water treatment, road maintenance, financial assistance, and housing support.

Recognized by Canada's Healthy Workplace Month® with the Great Employer Award presented by Excellence Canada, Peel Region is a place where everyone feels they belong. We strive to develop a workplace that values and respects diversity, practices inclusion, recognizes the unique contributions and abilities of all people and facilitates innovative thinking. At Peel Region, people come first. Each employee has an important role within our community and when we work together, it’s impactful. We encourage you to join us in delivering essential services and programs to our diverse community. You won't find a better opportunity than Peel Region.

Additional Information

The Region of Peel is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions, and where everyone is treated fairly and has opportunity to grow and develop. As one of the most diverse regions in Canada, we are committed to establishing a qualified workforce that is reflective of the population we serve.

The Region of Peel is committed to providing accommodations throughout the recruitment process, upon request. If you require accommodation please notify us and we will work with you to meet your needs. Accessible formats and communication supports are available. Please contact [email protected] .

Please be advised, the Region of Peel uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the position and your application will be removed from the competition.