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Company | GEMY Automobiles |
Address | Laval, Quebec, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Retail |
Expires | 2023-06-15 |
Posted at | 1 year ago |
Description Du Poste
- Etre force de proposition et savoir dupliquer les bonnes pratiques des uns et des autres
- Accompagner nos équipes (vendeurs, hôtes d’accueil conseillers clients après-vente, conseillers en livraison…) à être toujours plus performants dans la relation client (coaching, plan d’action, contrôle du plan d’action, plan d’amélioration personnalisé)
- Vérifier que l’ensemble des process mis en place par le constructeur sont compris, mis en œuvre et pérennes.
- Auditer les concessions sur la qualité de satisfaction clients et les process existants
- Accompagner les chefs de service dans leur management qualité
- Certifications constructeurs
-
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