Regional Delivery Lead, Cloud Learning Services

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Austin, TX, USA; Atlanta, GA, USA; Boulder, CO, USA; Chicago, IL, USA; Toronto, ON, Canada.Minimum qualifications:

• Bachelor’s degree in a technical field, or equivalent practical experience.
• 4 years of experience engaging with Sales or Account teams.
• 4 years of experience managing customer-facing programs.

Preferred qualifications:

• Ability to work collaboratively in a cross-functional, global, and team-oriented environment with multiple stakeholders.
• Excellent leadership, quantitative reasoning, problem-solving, creativity, and strategic skills.
• Understanding of sales/business development.
• 8 years of experience in customer-facing IT training roles, including cloud training.
• Excellent business process improvement and written/verbal communication skills.

About The Job
As a Regional Delivery Lead, you will own operational readiness of both new and existing Cloud Learning services and offerings. You will work in close collaboration with the organization’s Offer Practice Leads and the Order Fulfillment teams to stress test all offerings which are available to internal and external customers.
Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
For United States applicants: The US base salary range for this full-time position is $151,000-$232,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google .
Responsibilities

• Manage delivery accuracy with a customer-first approach, ensuring that all deliveries are compliant and that intervention by non-operational teams is unnecessary.
• Optimize the delivery of training initiatives which are not fully formalized to operational maturity.
• Be a thought leader/Subject Matter Expert in training delivery, using the access to training data to drive process improvements.
• Advise account teams on agreement structure, business motion, pricing, funding options, pitch decks, and approval of quotes.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .