Property Services Coordinator Jobs

Title: Property Services Coordinator

Competition: #23-07

Reports to: Maintenance Manager

Compensation: $24.97-$27.05

Schedule: 8:30am to 4:00pm, Monday to Friday (70 hours bi-weekly)

Closing Date: June 23, 2023 at 4pm

Organizational Focus:

Pacifica Housing has been providing safe and affordable homes for almost 35 years. We are a rapidly growing organization dedicated to meeting the housing and support needs of our community. As such, we are committed to building our fast-growing team with a culture that supports our people and reinforces our core values of authenticity, leadership, respect, and social justice.

Pacifica is proud to be a Certified Living Wage Employer by The Living Wage for Families Campaign.

Primary Objectives:

• Coordinates the scheduling and monitors completion of a variety of property maintenance functions;
• Performs a variety of administrative and clerical functions.

Key Responsibilities:

• Tracking progress of maintenance activities and reporting related problems/issues to the Director.
• Ensures documentation associated with pre-moves, move-ins and move-out are processed as follows:
• Participating in daily maintenance scheduling meetings;
• Ensures maintenance requests are processed according to the standards established by the Director of Regional Operations, including:
• Issuing and tracking purchase orders;
• Receiving, reviewing, tracking, approving and prioritizing maintenance work requests;
• Scheduling and tracking pre-move and move-out inspections, in close collaboration with the

Maintenance Worker and distributing relevant documentation to appropriate recipients;

• Tracking move-in inspections in collaboration with the Housing and Tenant Relations staff and

distributing relevant documentation to appropriate recipients;

• Performs a variety of clerical and general office support functions including:
• Performing other related duties and special projects, as assigned.
• Preparing and typing correspondence, letters and reports, ensuring timely response to inquiries and issues;
• Posting move-out charge backs to the security deposits and forwarding them to Accounting;
• Ordering supplies;
• Receiving and directing incoming correspondence, invoices, work requests etc.
• Maintains electronic records (database) and other non-electronic files, service contracts, annual tasks, annual inspections and the maintenance technician task list.
• Maintaining filing systems;

Behavioural Competencies Assigned to the Role:

Core Competencies

Caring: Basic

Creative: Basic

Responsible: Basic

Role Specific Competencies

Relationship Building: Basic

Communication: Basic

Self-Management: Basic

Requirements

Qualifications (minimum Education and Experience requirements)

Note: An equivalent combination of education and experience may be considered.

Education:

• Secondary school graduation
• Training in related administrative duties – such as database management

Experience:

• A minimum of two years’ experience in a related role

Knowledge, Skills & Abilities:

• Knowledge of Yardi Property Management software an asset
• Proficient in MS Office programs including Word, Outlook and Excel
• Basic knowledge of building maintenance processes would be an asset

Additional Criteria for Role:

• Employee assistance program.
• Competitive salary from a Certified Living Wage Employer.
• Career development and internal advancement opportunities.
• Social committee that includes robust team building and staff social events.
• Wellness time.
• Minimum six (6) percent vacation accrual rate for all permanent staff
• Excellent benefits package for full-time employees (includes extended health and dental, life insurance, and more).
• Organization and individual training opportunities.
• Benefits
• A mission driven and meaningful working environment.
• Dog friendly offices.
• Competitive employer RRSP contributions.
• Completion of a Criminal Record Check with the Vulnerable Sector is required before employment commences.

Pacifica Housing advises all employees, contractors and volunteers of the risk of violence, injury and harm that is present in the execution of their duties. Pacifica Housing is committed to providing a safe and risk-free work place, however, we acknowledge the inherent risk in social housing and direct support work while in homes and in other support relationships.

Pacifica celebrates diversity and what makes you uniquely you. We welcome the unique contributions that you can bring in terms of your culture, ethnicity, race, sexual orientation, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, and diversability.