Marketing Operations Coordinator Jobs

Job Summary:

Our retention marketing agency, specializing in Email & SMS marketing for e-commerce brands, is seeking a Marketing Operations Coordinator to join our team on a contract basis. The successful candidate will be responsible for coordinating email and SMS marketing campaigns and supporting operational activities. The ideal candidate will have experience working in a marketing agency, strong organizational skills, and be highly detail-oriented. This person will also be responsible for creating and maintaining standard operating procedures. New graduates that are eager to learn and grow at a fast pace are also encouraged to apply.

Responsibilities:

• Create and maintain marketing calendars and ensure all deadlines are met
• Create and maintain standard operating procedures for marketing and operational activities
• Provide administrative support to the team, including scheduling meetings and managing files
• Coordinate email and SMS marketing campaigns for clients
• Collaborate with agency designers, copywriters, and strategists to ensure deliverable timelines are met
• Continuously improve processes and procedures for maximum efficiency and effectiveness
• Support operational activities, including client onboarding and ongoing project management
• Help manage client relationships, including answering client inquiries and ensuring client satisfaction

Qualifications:

• 0-2 years of experience in marketing or operations, preferably in a marketing agency setting
• Experience with Klaviyo, Attentive, Postscript, or other ESPs (preferred)
• Quick learner with a passion for marketing
• Experience creating and maintaining standard operating procedures (preferred)
• Highly organized with strong project management skills
• Copywriting experience (preferred)
• Ability to work independently and as part of a team
• Excellent written and verbal communication skills

This is a full-time position, but we are open to considering part-time for the right candidate. Hours are flexible, and work is mostly asynchronous.

We offer competitive compensation and opportunities for growth and development in a fast-paced agency environment.