Housekeeping Office Coordinator Jobs

Company Description

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

What Is In It For You

• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, and Spa
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
• Comprehensive wellness platform (LifeWorks) for employee mental health and wellbeing support
• Subsidized staff accommodation provided on-site for full time status employees
• Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $5/meal)
• Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
• Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor

The Housekeeping Office Coordinator will be responsible for assigning daily assignments to our Room Attendants and Supervisors and will distribute VIP information to our Housepersons. The Coordinator will also be responsible for responding to guest calls and delegating to the relevant colleagues in the department.

• Oversee the daily operation of the Housekeeping office
• Coordinate administrative support to all areas of the Housekeeping department
• Consistently offer professional, friendly and engaging service
• Work closely with all departments within the Rooms Division, communicating regular updates and changes
• Ensure a clean and safe working environment, and actively participate in health and safety initiatives
• Ensure housekeeping guest amenities and supplies are well stocked
• Carry out any other tasks as assigned
• Adhere to all hotel environmental policies and initiatives
• Ensure all guest requests are actioned in a timely manner
• Maintain all employee records within the Housekeeping department
• Maintain the security of all room keys and locks

Qualifications

• Self‑motivated, with the ability to make effective decisions
• Demonstrates initiative, and the ability to multitask and work with minimal supervision
• Good computer literacy (experience using Property Manager System preferred)
• Proven ability to efficiently delegate tasks amongst colleagues and leaders
• Previous relevant experience an asset (e.g. housekeeping and/or administration within a hotel environment)
• Ability to maintain high service levels under pressure
• Proficient in the use of Microsoft Outlook, Word and Excel
• Ability to consistently stand and walk through out shift

Your Team And Working Environment

• Hospitality employees worldwide making this a great place to develop lifelong connections
• Fast-paced, upscale, luxury hotel
• Close proximity to multiple ski resorts in winter and world-renowned hiking trails in summer

You may be required to work on holidays, weekends, overnights and other non-day shifts. Submission of your application to Fairmont Chateau Lake Louise indicates that you are able to meet these requirements as needed.

Additional Information

Visa Requirements: Applicants must be legally eligible to work in Canada.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

APPLY TODAY: We encourage you to visit our website to learn more about living and working in Lake Louise! www.lakelouisejobs.com

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day,

making sure that work brings purpose to your life, so that during your journey with us, you

can continue to explore Accor’s limitless possibilities

About Fairmont Hotels & Resorts

At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!

Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected]

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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