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Company | Accor- North & Central America |
Address | Lake Louise, Alberta, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Hospitality |
Expires | 2023-08-15 |
Posted at | 9 months ago |
Company Description
- Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events
- One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $5/meal)
- Subsidized staff accommodation provided on-site for full time status employees
- Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
- Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor
- Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
- Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
- Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, and Spa
- Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
- Comprehensive wellness platform (LifeWorks) for employee mental health and wellbeing support
- Responsible for collecting, sorting and distributing all Housekeeping linen going to and from Fairmont Regional Laundry
- Daily cleaning and maintenance of Housekeeping storage areas
- Other reasonable duties as assigned
- Assist Room Attendants to ensure guest rooms are prepared efficiently
- Consistently offer professional, friendly and engaging service
- Prioritize and respond to guest requests in a timely manner
- Comply with all department policies, procedures, and service standards
- Follow and proactively promote all health and safety policies and initiatives
- Must possess outstanding guest service skills, including professional verbal communication skills
- Occasional ascending or descending ladders, stairs and ramps
- Ability to meet the physical requirements of the role, including:
- Highly responsible and reliable, demonstrating initiative as required
- Strong interpersonal and problem solving abilities
- Constant standing and walking throughout shift
- Frequent kneeling, pushing, pulling, lifting
- Proven ability to work well under pressure in a fast-paced, team-based environment
- Previous experience in a similar environment will be an asset
- Fast-paced, upscale, luxury hotel
- Close proximity to multiple ski resorts in winter and world-renowned hiking trails in summer
- Hospitality employees worldwide making this a great place to develop lifelong connections
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