Facilities Associate - $23.00/Hr + 3 Weeks Paid Vacation

Department: Warehouse & Home Delivery

Employment Type: Full Time

Location: Vancouver

Reporting To: Simon Callewaert

Compensation: $23.00 / hour

Description

Hi there, we're Article. 👋 We're an online furniture company creating remarkably better furniture experiences one sofa at a time. And as the Facility Operations Associate, you're a swiss army knife who is happy to do whatever is needed for our head quarter operations. This means you'll be supporting a large variety of teams with miscellaneous tasks and taking ownership of shipping fabric samples to our customers and building and moving our sample furniture.

Why We Need You:

You'll be the go-to person to help with anything related to our product samples and fabric swatches at our Vancouver HQ. Because of this, you'll get to work with multiple departments and be exposed to all the different teams that work out of HQ. You'll work closest with the Creative team and help them set up our in-house photo studio for scheduled shoots. Outside of working with the product directly, you'll also help with keeping the HQ organized and help with any event set-ups needed.

Why Article?

As a Particle (people of Article), you will have a high level of autonomy to solve challenging, meaningful problems the best way you can. That means you're trusted to explore solutions you believe will work best). You'll do all this while growing your skills within a company that is redefining the furniture industry.

• Typical schedule: 7:30-4:00 (but it can change depending on events)
• You'll need steel toe boots - we'll help you buy some by providing a $100 voucher.
• Hourly Rate: $23/hour

This role will require you to be at our Head Quarters in Vancouver 5 days a week. We have free parking available and secure bike storage with shower facilities. We are also a 20-minute walk away from the VCC Clark Sky Train Station and the Science World Station.

What You'll Do:

• Using shipping software to ship and track swatch orders and ship out parcels for internal customers as needed. Troubleshoot and communicate with 3rd party carriers when issues arise.
• Performing quality control checks on all incoming swatch orders.
• Remaining flexible when dealing with rapidly changing priorities and last-minute requests from internal customers.
• Receiving, unboxing, and assembling incoming furniture samples and relaying their arrival to internal customers, noting any assembly issues or transportation damages.
• Performing minor building maintenance duties: watering plants, daily perimeter check, etc.
• Conducting a weekly inventory of our fabric, leather, and wood swatches.
• Keeping our furniture sample inventory up to date, in a clean and well-organized environment.
• Partaking in safety walks and be proactive in creating and maintaining a safe working space.
• Staging furniture pieces in our in-house photo studio, following directions from set designers in person and via digital scene mood boards (Milanote).
• Keeping all working environments clean and organized.

Who You Are:

• Prior customer service experience and/or warehouse experience is an asset - helping people solve their problems is what makes you happy.
• You are someone who can work on the fly and come up with solutions as problems arise.
• Able to lift/maneuver heavy items (±300 lbs.) with a team member (team lift) and/or proper lifting equipment.
• Mechanically inclined - you'll be assembling a lot of furniture!
• Able to lift/maneuver up to 100 lbs. of merchandise by yourself.
• Prior experience in a photo studio, production environment, and/or event setup - you'll be assisting the photography team quite a bit.

Perks & Benefits:

• You'll start with at least 29 days off between vacation, wellness days, holidays, and an Inclusion and Diversity Day
• We offer stock options to reinforce "Ownership Mindset"
• Onsite fitness equipment, change rooms with showers, and bike storage
• Our workspace is flexible. Choose where you sit - work from an Article sofa, one of our thoughtfully staged collaboration spaces, or a private meeting room
• When you're in the Vancouver office, we'll think you'll love:
• The Article HQ is a converted warehouse, with an open layout, well-stocked kitchens filled with snacks, premium coffees, and teas (and ALL the milks)
• We want you to experience the obsession our customers have for Article furniture. You'll enjoy a 45% discount (15% for friends and family, too) on our whole product offering
• A dog-friendly office. If you have a well-behaved, well-socialized pup, they're welcome too
• We offer access to excellent dental and health benefits packages, plus a health/lifestyle spending account for your total physical and mental well-being

#INDARTICLEWH