Administrative And Copay Assistant-1

Are you looking to make a difference in a patient’s life? At AmerisourceBergen, you will find an innovative and collaborative culture that is patient focused and dedicated to making a difference. As an organization, we are united in our responsibility to create healthier futures. Join us and Apply today!

What you will be doing

PRIMARY DUTIES AND RESPONSIBILITIES:

• Assists with a variety of scheduled and unscheduled projects occurring in the department at any given time.
• Liaise with 3rd party payment administrator to ensure accurate electronic payment processing.
• Responsible for managing multiple projects for many departments within a business segment or across multiple business segments as required.
• Drafts and types correspondence and/or presentations to be sent to internal and external contacts.
• Interacts frequently with inter-departmental associates and management for the purpose of resolving workload issues.
• Complies with all appropriate policies, procedures, safety rules and regulations.
• Establishes and maintains office files, makes appointments and arranges meeting rooms as required.
• Updates and maintains pertinent business information via computer or department files.
• Compiles information from various sources and utilizes the information for uses such as generating reports.
• Liaise with ISI Accounting to ensure proper payment timeframes and accurate payments.
• Performs related duties as assigned.
• Liaise with Program managers to ensure copayment KPIs are met.
• Audits and maintains various reports specific to his/her business location by checking for errors, inconsistencies or discrepancies; makes corrections and notifies appropriate personnel of any modifications.
• Maintains and promotes positive and professional working relationships with associates and management.
• As required, responsible for processing copayment requests for patients, pharmacies and/or physicians for programs offering copay assistance or concierge payments.
• Responsible to report all Adverse Events to the assigned units/departments
• Performs general administrative tasks such as handling the mail, typing, and maintenance of filling systems for the program.

What your background should look like

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

• Post-secondary education in a related field
• Adaptability to change and to learn new skills as required; and
• Bilingual, French/English preferred
• In-depth knowledge of the Microsoft Office Suite of applications is essential
• Proven accuracy when processes large amounts of data;
• 3-5 years’ experience in an administrative role in a pharmaceutical setting
• Ability to work independently and in a team environment;
• Candidate must have strong communication and interpersonal skills;

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

• Ability to implement processes resulting in satisfactory audit practices
• Strong analytical and mathematical skills
• Strong knowledge of Microsoft Word, Excel, Power Point and Outlook
• Excellent problem solving skills; ability to resolve issues effectively and efficiently
• Ability to consistently meet deadlines
• Strong organizational skills; attention to detail
• Strong interpersonal skills
• Ability to represent a positive and professional image
• Strong business and financial acumen
• Ability to communicate effectively both orally and in writing
• Ability to resolve issues quickly and efficiently

The successful candidate may have daily contacts with unilingual English-speaking customers, patients or peers from cross-functional teams.

What AmerisourceBergen offers

We offer a competitive total rewards package which includes benefits and compensation. Our commitment to our eligible population of team members includes benefit programs that are comprehensive, affordable, diverse, and designed to meet the needs of our team members’ and their families. Some of these programs include paid time off including paid parental leave, access to retirement savings vehicles, medical, dental, vision, and life insurance options, an employee stock purchase program, and other financial, health, and well-being focused benefits.

Because we take a balanced, global approach to our benefits, benefit offerings may vary by location, position, and/or business unit. Some benefits are company-paid, while others are available through team member contributions. For details visit https://www.virtualfairhub.com/amerisourcebergen.

Schedule

Full time

Affiliated Companies:

Affiliated Companies: Innomar Strategies

Equal Employment Opportunity

AmerisourceBergen is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

AmerisourceBergen is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

COVID-19 Vaccine Policy

As of October 18, 2021, AmerisourceBergen requires all Canadian team members to be fully vaccinated and show proof of completed vaccine status at time of hire. If you cannot receive the COVID-19 vaccine due to a qualifying medical condition or sincerely held religious belief you will be required to follow AmerisourceBergen’s policy and process to apply for an exemption/accommodation.

Accessibility Policy

AmerisourceBergen is committed to fair and accessible employment practices. When requested, AmerisourceBergen will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment.