Constituency Assistant Jobs

Looking for a new challenge? Do you want a fulfilling job that will help you contribute to the well-being of your community? Do you like working with the public? Good news! You are the person that we are looking for.

About the role:

A Member of Parliament from Simcoe County is currently seeking a qualified candidate to fill the position of Constituency Assistant. In this role you will act as a first line of response to constituents with questions or concerns related to federal government services.

Primary Responsibilities include:

• Work collaboratively with the constituency office team in all other related tasks to optimize the work of the Member;
• Answer phones and greet visitors;
• Ensure follow up with constituents throughout their file lifecycle in a timely manner;
• Contact government services on behalf of constituents to collect information and to seek and achieve a resolution;
• Support with special projects or files assigned by the Member.
• Respond to queries from the public by phone or email for cases related to passports, immigration, Canada Revenue, and Old Age Security and other federal government services;
• Attend various community events and commitments with or on behalf of the Member;
• Log constituent communications using CRM software;

The ideal candidate should have the following:

• Ability to work in a team environment as well as independently.
• One to two years of experience working in an office setting providing reception or administrative support.
• Proficiency with Microsoft Office.
• Superior written and verbal communication skills and the ability to deal with people diplomatically and with tact.
• Post-secondary education from a recognized institution OR an acceptable combination of education, training, and relevant experience.
• Strong organizational skills with the ability to work under pressure and to meet deadlines.

Assets:

• Bilingual in both official languages;
• Knowledge of the Barrie—Springwater—Oro-Medonte area.
• Understanding of the political landscape;
• Experience dealing with senior officials and/or parliamentarians;

How to apply:

Click the Apply button to submit your candidacy.

Additional information :

• Schedule: Full time (37.5 hours), occasional evening and weekend work is required.
• Closing date: July 31st 2023
• Location : Barrie, Ontario
• Salary: To be discussed + attractive benefits package
• Position title: Constituency Assistant

*Only selected candidates will be contacted.