Accounting & Office Manager Jobs

This role has dual responsibility, serving as the site Accountant and also as the Office Manager, leading a small team within our front office. This is an in-office role with a regular schedule of 8:30am-5pm Monday through Friday; with occasional overtime.Responsibilities include:

• As the Office Manager, you are responsible for supervising the Front Office & Title Management functions, ensuring all department employees are thoroughly familiar with procedures & auction policies so they can effectively handle customer accounts & inquiries;
• Prepares monthly financial statements for review by General Manager & Regional Controller;
• Other duties as assigned.
• As a member of the site leadership team, serve as a liaison with other department leaders & OPENLANE business units to ensure a seamless customer experience;
• Responsible for hiring, training, & coaching employees as per company guidelines;
• Process AR credits, policy adjustments, & arbitration adjustments in accordance with company procedures;
• Ensure superior customer satisfaction by communicating with our customers, identifying & resolving any complaints or concerns appropriately, escalating to General Manager as required;
• May be required to assist with other areas of the auction as required to ensure the site is prepared for sale day;
• Maintain appropriately staffed departments & control labor expenses by managing employee timecards, ensuring pay is accurate including overtime hours worked;
• Evaluate & take positive, consistent, disciplinary action on infractions of company policies or procedures as defined in company policy, consulting with the General Manager & Human Resources Manager for guidance;
• Maintain & promote positive employee relations and morale whenever possible by practicing sound leadership & HR principles to promote teamwork;
• Ensure that the department follows established safety protocols, & complete management tasks including conducting regular safety inspections & safety talks;
• As the Accountant, you are responsible to perform general accounting functions, including entering & recording routine financial transactions, processing journal entries, internal charges, & bank reconciliation as per company procedures;
• Ensure payments & collection of accounts are up to date, including monitoring accounts receivable report & following up with customers or vendors for payment;

Education & Experience Requirements

• Experience with PeopleSoft, AMS, KRONOS, and Workday systems is an asset
• Excellent organizational & time management skills, with proven ability to juggle multiple demands & meet deadlines consistently
• Proficient with Microsoft Office (Word, Excel, Outlook)
• Post-secondary education in Business Administration, Management, Accounting, or a related field
• 3-5 years of supervisory experience
• 3-5 years of accounting-related experience (including bookkeeping, A/R, A/P) is preferred
• 3-5 years of office administrative experience
• Excellent customer service skills with a high attention to detail