Wellness Care Coordinator (I/O: August 2023 - February 2025)

Status: Initiatives & Opportunities: August 2023 – February 2025

Hours: Monday – Friday; 35 hours/week

Home Campus: Fennell

Payband: H

Rate of Pay: $33.38

Posting Date: August 4th, 2023

Closing Date: August 11th, 2023 at 7:00 pm EST

Please be advised that according to Full Time Support Staff Collective Agreement, Article 17.1, preference will be given to qualified employees within the Full Time Support Staff bargaining unit, Appendix D (in the role for 6 consecutive months) and RPT employees who have passed probation at Mohawk College. Should a suitable candidate not be found, external candidates will be considered.

We support and encourage the contributions of our diverse employees. We are committed to nurturing an equitable, diverse and inclusive (EDI) environment for everyone who learns and works at Mohawk College. We believe the rich diversity among our students and the communities we serve should be reflected within our workforce. As educators we believe it is important to act and show leadership in advancing the principles of equity, diversity and inclusion in our community.

Mohawk College is currently recruiting for our next

Wellness Care Coordinator

Reporting to the Director, Campus Wellness, the incumbent provides support to the Clinical Counsellors by supporting those students seeing a counsellor with community referrals, ad-hoc wellness checks, and regular check-in with students with wellness mental health or socio-economic risk factors.The Wellness Care Coordinator forms relationships with community agencies and maintains counselling records as to wait lists, availability and eligibility requirements of programs. The incumbent will provide support and systems navigation to college staff with inquiries about services.

This position includes providing back-up coverage for the Counselling/Health front desk, monitoring counselling emails, and providing back-up responding to the general Counselling/Health phone. The Wellness Care Coordinator is a member of the Health and Wellness Centre services team and provides departmental support as required.

Responsibilities

The duties of this position include, but are not limited to:

Wellness Care Navigation – Mental Health and General Wellbeing

• Provide support to the counselling team by assisting students with system navigation, community referral, and wellness check-ins.
• Collaborates with Health and Wellness Centre staff for direction as to what resources referred student require.Maintains notes in the record management system pertaining to navigation interactions.
• Connects with external health providers and community agencies to request clinical records, discharge summaries or other required documentation/clinical information.
• Meets with students to complete paperwork for community referrals and provide wellness check-ins while students are on wait lists for community programs.
• Reaches out to students with health concerns Provides case management support, advocacy and wellness check-in for students.
• Develops relationships with community agencies, including maintaining counselling databases of community resources (availability, wait lists, and eligibility requirements).
• Provides regular wellness check appointments to students with wellness, mental health diagnosis and/or socio-economic risk factors, under the direction of a counsellor.
• Meets with students to complete consent forms on behalf of counsellor, nurses and physicians.
• Acts as a point of contact for Access program staff (CICE, Career Pathway, Academic Upgrading, City Schools, etc.), to provide community resources to staff who are looking to refer students
• With student consent, joins counselling sessions to facilitate introduction/warm transfer or to support students waiting EMS transfer.

Counselling Department Support

• Monitors generic email accounts for counselling including providing referrals to internal college and community resources, answering services related questions and frontline response to complaints and concerns.
• Meets with students to link to community resources and helps to complete documents related to financial burdens (loans, bursary, etc.).
• Provides assistance with stepped care program statistics and data tracking
• Engages in internal and external promotion of departmental services and programs
• Processes requests for information/documentation from student files and prepares letters in draft for Manager’s signature to release contents of student files to approved individuals.

Health and Wellness Centre Front Desk

• Provides back up for appointment and meeting scheduling and preparation of the schedules prior to each semester
• Provides back up to the Health and Wellness Centre Front Desk Support, including break coverage
• Provides back up coverage for phone calls to the Health and Wellness Centre.

Other duties as assigned.

Qualifications

The successful candidate will have:

• 3 year diploma/degree in Social Sciences, Health Care, Mental Health
• 3 years of experience working with emerging adults and those experiencing crisis related to both mental health and socioeconomic status. Front line mental health experience required (community or hospital based) with an emphasis on navigating wellness and working with an interdisciplinary team.
• Case Management experience required.
• Registration required as a Social Service Worker or equivalent registration
• Demonstrated commitment and understanding of human rights, equity, diversity and inclusion with the ability to communicate and work effectively with diverse groups of students, employees and the community.

Mohawk College prioritizes recruiting and retaining diverse employees. With this in mind, the College is committed to fostering inclusive and barrier-free recruitment and selection processes.

Should you require accommodation through any stage of the recruitment process, please contact the Human Resources Department at (905) 575 - 2047.

Mohawk College is strongly committed to diversity within its community and especially welcomes applications from racialized persons, women, Indigenous people, persons with disabilities, 2SLGBTQIA+ persons, and others who may contribute to the further diversification of ideas.

For more information concerning the Mohawk College strategic plan, please see: strategicplan.mohawkcollege.ca/