Care Team Coordinator (2023-953)

Care Team Coordinator (Full time)

Location- Guelph

Closing the Gap Healthcare (CTG) is dedicated to providing Canadians with the highest level of care across a wide range of home based and community setting services.

We are looking for a Care Team Coordinator to join our team. Our Care Team Coordinator is at the hub of our service. They are the reason why we can connect our healthcare workers and clients, and an important part of our equation of why our clients can live at the comfort of their homes safely and be given access to quality care.

This Care Team Coordinator role is a Full-Time opportunity based out of our Guelph office.

What You Will Be Doing

• Juggling priorities is second nature to you. Working in a fast-paced environment, you can navigate calls, answer emails, work with internal and external stakeholders, and do other administrative tasks. All for the benefit of our clients.
• You are client and customer-focused. Customer Service Skills are part of your DNA. You partner with your clients, their caregivers and families to understand their needs and connect them with healthcare workers that can provide them with the best care.
• Hand-in-hand with our frontline workers, you manage and support the schedules of our PSWs and Nurses which is crucial to ensure our clients receive quality care.

What You Can Expect

• A culture of performance recognition and appreciation.
• 3 weeks paid vacation.
• Integrated work and life environment.
• Competitive total compensation package.
• Extended group medical and dental benefits.
• RRSP (Registered Retirement Savings Plan) matching.
• A commitment to excellence.

Skills Needed For Success

• Attention to detail and efficient in data entry from previous administrative experience.
• Extensive experience in customer service and scheduling, preferably in a healthcare environment.
• Comfortable using technology and MS office.

Who We Are

Closing the Gap Healthcare (CTG) is proud to be a Canadian owned, award-winning, fully accredited and government (Ministry of Health) funded organization.

We are dedicated to providing people of all ages the highest level of care across a wide range of home-based and clinic healthcare services. Everything we do is based on ethical principles and compassion, together with our commitment to meet the highest practice standards. We are, in every way, A Team Made for Caring™.

The Not So Fine Print

We are excited you are considering applying to become a valued member of our “Team Made for Caring.”

This position is open to individuals who are eligible to work in Canada, who meet all the essential requirements stated above. Accommodation will be provided in all parts of the recruitment and assessment process as required under the CTG Accessibility policy.

Closing the Gap is monitoring the global COVID-19 pandemic closely and following all public health directives, including recommendations from the World Health Organization, the Government of Canada, and federal and provincial health authorities. Our top priority is the health and safety of our clients, their families, and our team members.

Closing the Gap is committed to a high-quality and safe environment for our team members and clients/families. At Closing the Gap, all new hires must have received the complete series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by Health Canada AND have received the final dose of the COVID-19 vaccine at least 14 days before the official start date of hire. Medical exemptions or any other kinds of requested exemptions based upon Human Rights Code will be considered on a case-by-case basis.

Closing the Gap is committed to the success of all its team members. If you feel you need accommodations because of illness or disability, please do not hesitate to contact Human Resources at [email protected] at your earliest convenience.