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Technical Support Help Desk

Company

LanceSoft, Inc.
Address North York, Ontario, Canada
Employment type CONTRACTOR
Salary
Category IT Services and IT Consulting,Banking
Expires 2023-08-13
Posted at 10 months ago
Job Description

Candidate Requirements/Must-Have skills:

  • On-site for the first 1 month for training, then once a month in office
  • Experience probing and identifying customers ask - problem solving an analytical thinking demonstrated in recent project or position.
  • 1+ years of experience of phone customer support preferably within the financial transactions space
  • 1+ years of experience in a similar customer service-related position
  • Bilingual in English/French required.

Nice-To-Have Skills:

  • Prior banking FI experience
  • Knowledge of General Ledgers, cash orders or any accounting skills would be asset.
  • Bilingual in English/French
  • Knowledge of foreign currency orders (worked for an exchange bureau or currency exchange in the past)