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Help Desk Support Specialist Jobs

Bilingual Help Desk Support Technician
By Dexian At Canada
Educate end- users on highly technical content regardless of level of experience.
Requires at least 1 year of experience in the field or in a related area
Be able to do hands and eyes on Infrastructure and servers as needed. Who You Are (Qualifications)
Ability to multitask and stay calm under pressure, dealing with ongoing problems and deadlines
Maintains, analyses, troubleshoots, and repairs computer systems, hardware and computer peripherals
Documents, maintains, upgrades, or replaces hardware and software systems.
Help Desk Support Analyst
By Procom At Toronto, Ontario, Canada
Analyst - Help Desk Support - 1st Level– Mandatory Skills
Accuracy and attention to detail
Ability to gather, clarify and apply information transmitted verbally
Analyst - Help Desk Support - 1st Level
Analyst - Help Desk Support - 1st Level–
Analyst - Help Desk Support - 1st Level- Assignment Start Date
Help Desk Support Jobs
By Raise At Toronto, Ontario, Canada
3 different managers – all the same request
2 years of experience with tech support (+customer support)– expected to be on the phone all shift
Experience with a ticketing tool – ServiceNow is good or any other
Gear/equipment and access will be provided – candidate must have a “suitable space” at home
Active Directory knowledge is helpful
Comm skills – speaking as well as active listening, high WPM (typing), multitasking, busy/high pressure
Junior Help Desk Specialist
By Flinks At Montreal, Quebec, Canada
Manage hardware and software inventory
Perform remote troubleshooting through diagnostic techniques and pertinent questions
Tech-savvy with familiarity in remote support tools and basic troubleshooting methodologies;
Strong problem-solving abilities and a willingness to learn and adapt in a dynamic environment;
Proficiency in English and Excellent communication skills;
Knowledge of Windows, OSX, Linux;
Junior Help Desk Specialist
By Flinks At Toronto, Ontario, Canada
Manage hardware and software inventory
Perform remote troubleshooting through diagnostic techniques and pertinent questions
Tech-savvy with familiarity in remote support tools and basic troubleshooting methodologies;
Strong problem-solving abilities and a willingness to learn and adapt in a dynamic environment;
Proficiency in English and Excellent communication skills;
Knowledge of Windows, OSX, Linux;
It Specialist / Help Desk Specialist
By Dingus & Zazzy At Edmonton, Alberta, Canada
Experience with or knowledge of operating systems; current equipment and technologies, enterprise backup and recovery procedures, and system performance-monitoring tools,
Analyze staff needs, identify vulnerabilities, boost efficiency and accuracy
2 years experience in IT
Advanced computer skills and detail orientation
Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
Handle business-critical IT tasks and system improvements
It Support Desk Specialist
By SearchLabs At Toronto, Ontario, Canada
Automate/Labtech or other RMM (Remote Monitoring and Management) system
Microsoft Server management, including Active Directory
Excellent English verbal and written communication skills
Strong problem-solving and decision-making skills
Desire to learn new IT skills and genuine interest in technology
Microsoft, SonicWALL and Citrix certifications would be considered a strong asset
Help Desk Training Support Specialist
By The Bishop Strachan School At Greater Toronto Area, Canada
Extensive health and dental benefits package
Discounted student tuition for eligible staff’s children
Use of on-site fitness center
And a chance to be part of a great community!
Bhjob15656_30830 - Service/Help Desk Support Consultant
By Myticas Consulting At Ottawa, Ontario, Canada
Strong organizational skills with attention to detail and the ability to manage multiple tasks simultaneously.
Assist in creating and updating technical documentation, knowledge base articles, and user guides to improve self-service options for clients.
Conduct remote troubleshooting sessions using remote desktop tools to resolve technical issues efficiently.
2 to 5 years of experience in a similar technical support role, preferably in a Help Desk or Service Desk environment.
Excellent problem-solving skills, with the ability to diagnose and resolve technical issues methodically.
Effective communication skills, both verbal and written, with the ability to convey technical information in a clear and concise manner.
Help Desk Support Analyst
By Infoskill Intelligent Solutions Inc. At Greater Toronto Area, Canada
Appetite for working team members with diverse skill sets and experiences in North America
Keep client knowledgebase up to date
Proven experience with the Microsoft operating system and Office applications
Strong knowledge of workstation technologies and familiarity with infrastructure products and platforms
Support for our client base in addressing workstation, server, basic network and storage challenges
Work hand in hand with clients’ resident IT teams to resolve outstanding issues
Help Desk Support Analyst
By Compunnel Inc. At Canada
· Required Education: High school diploma or relevant work experience
· An understanding of technology and the ability to apply that knowledge to support all existing systems
· Excellent customer service skills required
· Excellent communication skills required
· Preferred work experience in technical support role but not required
· Under general oversight, provides after hours and weekend support as needed.
Technical Help Desk Specialist
By Dawn InfoTek At Toronto, Ontario, Canada
• Knowledge of computer software, such as configuration management software, desktop communications software, operating system software.
• 1-2 Years Customer Service Experience
- Previous Help Desk or Contact Center experience
- Troubleshooting customer concerns over inbound phone calls
- Enter commands and observe system functioning to verify correct operations and detect errors.
- Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
Help Desk Support Specialist
By STACK IT Recruitment At Mississauga, Ontario, Canada
2 years previous experience working in a managed IT services environment
Remote access solution implementation and support: VPN, Terminal Services, and Citrix.
Deep working knowledge of operating systems - Windows, OSX, Linux
Proven technical, analytical and problem-solving tech support skills
Must possess and demonstrate excellent interpersonal and communication skills
IT Certifications: Cisco/ Microsoft/CompTIA certifications are an asset
Help Desk Support Technician
By City Electric Supply At Vaughan, Ontario, Canada
● Hardware and Software Troubleshooting Skills
● 3-4 years’ experience in a relevant field
Working knowledge of MS Office Word and Excel
Strong interpersonal and communication skills
This position has no supervisory responsibilities.
City Electric Supply (CES) – Vaughan, Ontario, Canada
Help Desk Support Jobs
By V-Soft Consulting Group, Inc. At Ontario, Canada
Has experience with tier 1 and tier 2 helpdesk support (Break-fix support)
Has experience in access provisioning support
Supports Google workspaces and MAC support
The first week would be ramping up activities.
Help Desk Specialist Jobs
By Alstar Group At Calgary, Alberta, Canada
Advanced knowledge of help desk software and remote-access systems
Knowledge and understanding of cyber security threats and vulnerabilities
Bachelor’s degree in computer science, college diploma or certificate with experience in desktop/technical support
Knowledge of computer hardware, software systems, databases, office applications, networks, and operating systems
Excellent analytical and diagnostic skills
Experience with Vista by Viewpoint or other project costing ERPS, would be an asset
Help Desk Support Jobs
By Compunnel Inc. At Canada
· Required Education: High school diploma or relevant work experience
· An understanding of technology and the ability to apply that knowledge to support all existing systems
· Excellent sustomer service skills required
· Excellent communication skills required
· Preferred work experience in technical support role but not required
· Under general oversight, provides after hours and weekend support as needed.
Spécialiste, Centre D’assitance Ti/Senior Help Desk Specialist
By Omnitrans At Montreal, Quebec, Canada
Setup new equipment, and management scripts/utilities
Be hands and feet in the office for remote team members when needed and on a schedule.
At least 10 years’ experience in an IT support role.
Be part of a well-established international company, combining 45 years of experience in Customs Brokerage & Logistics services.
Documenter, hiérarchiser, suivre et surveiller les tickets de support pour une résolution rapide
Gérer les escalades de support des techniciens de niveau 1
Help Desk Support Specialist
By Apex Systems At Halifax, Nova Scotia, Canada
- Strong organizational and inventory management skills.
- Proactive problem-solving abilities and attention to detail.
- Provide on-site and remote technical support to users, addressing computer hardware and software-related issues.
- Offer employee support for corporate applications, mobile devices, IP phones, printers, and laptops/desktops.
- Install, modify, and repair computer hardware and software according to business requirements.
- Previous experience in a help desk or technical support role.
Junior Systems Support (Help Desk)
By West Parry Sound Health Centre At Parry Sound, Ontario, Canada
Excellent time management and organization skills.
Minimum 1 years of experience in IT service desk.
Excellent written and verbal communication abilities.
Working knowledge of computer systems, peripherals, and communications equipment.
Working knowledge of computer networking and cabling infrastructure.
Working knowledge of Microsoft O365 and Azure, MS Office, Teams, SharePoint.

Are you looking for an exciting opportunity to make a difference in the lives of others? We are looking for a Help Desk Support Specialist to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, responding to customer inquiries, and providing technical support. If you have a passion for technology and customer service, this is the perfect job for you!

What is Help Desk Support Specialist Job Skills Required?

• Excellent customer service skills
• Knowledge of computer hardware, software, and networking
• Ability to troubleshoot technical issues
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Knowledge of customer service principles and practices
• Knowledge of relevant software and applications

What is Help Desk Support Specialist Job Qualifications?

• Bachelor’s degree in computer science, information technology, or related field
• Certification in relevant software and applications
• Previous experience in a customer service or technical support role
• Knowledge of customer service principles and practices
• Knowledge of computer hardware, software, and networking
• Ability to troubleshoot technical issues

What is Help Desk Support Specialist Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of computer hardware, software, and networking
• Knowledge of relevant software and applications
• Knowledge of troubleshooting techniques
• Knowledge of customer service principles and practices
• Knowledge of customer service principles and practices

What is Help Desk Support Specialist Job Experience?

• Previous experience in a customer service or technical support role
• Experience troubleshooting technical issues
• Experience working with customers to resolve technical