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Technical Support Service Desk Jobs

Service Desk/Desktop Support- Cad $20/Hr Max On Inc
By Compest Solutions Inc. At Toronto, Ontario, Canada
2. Very good knowledge on VPN concepts and working experience in VPN troubleshooting
6. Troubleshooting experience using remote control tools (example: Bomgar, LogMeIn, TeamViewer)
7. Trouble shooting skills and experience in handling Exchange (Outlook)/Lotus Notes environment
14. Troubleshooting experience using remote control tools like Bomgar
1. Troubleshooting skills on desktop and shrink-wrapped applications (MS office, Adobe, Apple, Google, etc.)
3. Working experience in Internet troubleshooting and wireless routers
Senior Global Service Desk Specialist (It Technical Support)
By Teladoc Health At Toronto, Ontario, Canada
Ensure accurate documentation of resolution information in the IT Technical Support knowledge management database.
Desktop software installation and troubleshooting for local and remote users
Keep peers and manager informed of trends, significant problems and delays.
Bachelor's Degree in in Business, Marketing or related field (or equivalent in relevant work experience) required
Bachelor’s degree in a STEM field required (years of relevant work experience may be substituted)
+ 3-6 years’ experience working within a Help Desk, Call Center or NOC environment
Technical Support Help Desk
By LanceSoft, Inc. At North York, Ontario, Canada
Knowledge of General Ledgers, cash orders or any accounting skills would be asset.
1+ years of experience in a similar customer service-related position
1+ years of experience of phone customer support preferably within the financial transactions space
Experience probing and identifying customers ask - problem solving an analytical thinking demonstrated in recent project or position.
Knowledge of foreign currency orders (worked for an exchange bureau or currency exchange in the past)
On-site for the first 1 month for training, then once a month in office
Technical Support Service Desk
By The Dufresne Group At Winnipeg, Manitoba, Canada
High School Diploma, GED, or equivalent skills and experience
Technical certifications or experience in CompTIA A+ and Microsoft.
Solid knowledge and demonstrated experience using desktop products and operating systems.
Comprehensive benefits plan and excellent employee discounts;
Contribute technical content and departmental procedures to the Service Desk knowledge base
1-2 years of experience in a diverse technology and customer service-focused role