Senior Customer Strategy Analyst

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.

Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First.

dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.

We are looking for a talented Senior Customer Strategy Analyst to help clients better compete in their market by focusing them in on the areas that will resonate the most with their customers, through delivery of strategy consulting projects, publishing of thought leadership, and delivery of primary research projects.

You will manage and analyze data from the customer strategy & insights team’s grocery market database, as well as visualize and socialize its insights to internal and client stakeholders. You will also have the opportunity to create new products/services, build new thought leadership frameworks, and identify unique insights that better position dunnhumby and its employees as strategic thought partners for the grocery industry.

You will join the Americas Customer Strategy and Insights team, an entrepreneurial group that is constantly exploring new ways to deliver value to dunnhumby and its clients.

What we expect from you

• Bachelor’s degree or equivalent relevant subject
• Experience in a visualization package that creates self-serve insights for end-users, such as Power BI
• Experience applying advanced statistical techniques (regression analysis, cluster analysis, factor analysis, drivers analysis, etc.) to solve a variety of complex problems.
• Experience in data analysis packages, such as: Q, Displayr, Python

What you can expect from us

We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.

You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.

And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One and dh Thrive as the living proof. Everyone’s invited.

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.