Road Service Technician - Vancouver (2023-8312)

We are a solutions-driven, customer-focused provider of material handling, storage, and automated systems solutions and we take pride in knowing that your actions boost our customers’ productivity. We are looking for customer-focused, self-starting individuals to join our team and make a difference. If that sounds like you, join the Johnston Equipment team today!

Position Summary

Are you good with your hands, have a knack for all things technical? Join Johnston Equipment as a Road Service Technician.

As the Road Service Technician, you will be conducting maintenance checks and diagnosing repairs for lift trucks and carousels at customer sites.

How You’ll Make An Impact

You will be responsible for the overall operational integrity and condition of trucks with the following responsibilities:

• Perform scheduled preventative maintenance.
• As a technician, you are the front line contact between GNJ and the customer, so you are comfortable with client contact as well as being technical savvy
• Find defective or worn out mechanical or electrical parts then communicating and executing next steps for repair solutions to the customer
• Document and analyze breakdowns based on standard procedures
• Diagnose and order parts according to technical manuals.
• Examine overall operational integrity and condition of the trucks

What You’ll Bring To The Table

• Demonstrated knowledge of mechanical and electrical systems of battery and engine powered material handling equipment
• Able to interpret and implement technical procedures
• Knowledge of the use of hand tools and measuring devices, knowledge of the use of electrical/electronic diagnostic tools/measurements
• Customer service oriented
• Demonstrated knowledge of mechanical and electrical systems of battery and engine powered material handling equipment
• High school completion or equivalent education proficiency and/or minimum of 3-5 years of experience as a Mechanical Technician or equivalent related experience.
• Solid knowledge of general Lock-out/Tag-out procedures
• Must have a Truck and Coach 310S Certification or Heavy Duty Technician Certification.
• Experience aligning above equipment, using dial indicators/calipers, micrometers, hoists or jacks is a plus.
• Experience with industrial equipment that involves lifting / rigging, maintaining, dismantling, and installing machinery and industrial mechanical service equipment.
• Ability to be flexible and work in a fast paced and changing environment.
• Effective analytical and problem solving skills
• Strong interpersonal and communication skills
• Possess a valid driver’s license

Why You’ll love it here

• We trust and support you - take ownership of your work and push your ideas from inception to execution
• We want to see you grow - we support your career progression and provide learning and development opportunities
• We offer a competitive salary, incentive program, and an excellent benefits package

While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.

G.N. Johnston Equipment is committed to building a diverse and inclusive workplace. Qualified designated group members are encouraged to apply as any reasonable accommodation of qualifications will be considered as per our Accommodation Policy, available upon request.

About Johnston Equipment

Johnston Equipment provides material handling equipment to move product in, out and throughout warehouses; service solutions and tools to better manage warehouse productivity; racking, storage and automated system solutions to optimize the storage and movement of goods; and programs to protect material handling assets and the people who utilize them. We are continually striving to create better and more advanced solutions as well as provide the highest quality service.

We are growing and need talented professionals to drive our vision to create an effortless experience for our customers by delivering our products and services in an efficient and safe manner. Join us…. Make a difference!

Additional Qualifications

Education

• High School is required
• Post secondary education
• Certificates & Designations
• Automotive Mechanic Certification considered an asset is required
• Truck and Coach or Heavy Duty Technician Certification or Designation an asset is required

Skills

• Microsoft Office 2010
• Demonstrates Functional Expertise
• Works Effectively with Others
• Mechanical
• Communicates with Confidence
• Valid Drivers Licence
• Time Management
• Manual Dexterity
• Analytical Skills
• Achieves Results
• Bona fide job requirement
• Business Knowledge and Improvement, Identify Solutions
• Minimum of 5 years experience as a Service Technician or equivalent related experience.
• A driver’s abstract will be required upon acceptance of an offer and must meet company policy.
• Courteous and Professional Manner
• Organizational Skills
• Clear and Concise (oral and written communication)
• Provides Information in timely manner
• Electrical
• Perform duties in inclement weather, with exposure to severe weather conditions
• Travel - up to 80%
• Maintains Productive Relationships
• Committed to Internal Customers, Customer Service
• Collaborates with Others
• Accuracy and attention to detail
• Communicates Effectively
• Attentive and Active Listening