Floor Attendant / Bingo Seller / Cashier

Description

Position at Chances

Job Type: Casual

The Gateway to Your Future

Gateway Casino is seeking a customer-service pro who loves working in the fast-paced and exciting world of the casino. The Slot Attendant role puts you in the heart of the action. This role is ideal for those who love interacting with the public and providing next-level support to our many guests who enjoy playing the slot machines.

In this role, you provide vital front-line customer support that includes observing slot players and machines in specific areas. You will also offer instruction and answer questions on various games and machines to ensure our guests have a memorable experience at Gateway.

We Provide

• Development and training opportunities
• Employee benefits such as medical and dental
• Retirement savings plan
• Family and friends discounts on travel, tech, food, beverage, and fitness
• Exciting, supportive and fun work environment

Key Responsibilities

• Greets, welcomes, and acknowledges guests; reserves slot machines; promotes casino initiatives
• Replenishes and maintains slot machines, monitors machine stack lights to ensure prompt service
• Floor Attendant:
• Manages a cash float, verifies and provides jackpot payouts and monetary change to guests
• Makes regular cash deposits with Shift Coordinator
• Sells bingo cards and products
• Perform other duties as operational needs

Cashier

• Counts cash and value chips according to company policies and procedures.
• Exchange foreign and domestic currency.
• Count and verify opening and closing floats for all coin, currency, chips, and marketing items.
• Perform other duties as operational needs
• Records transactions in Casino Management Software and verifies printed reports.

Bingo Seller

• Perform other duties as operational needs
• Event preparation, including ensuring equipment readiness.
• Announce prize amounts and call numbers for bingo games.
• Identify bingo winners and pay out wins from float.
• Check proper ID, sells bingo cards and products.
• Maintain accurate records.

What You Bring

• A willingness to develop new skills and stay on top of the latest industry news and insights.
• DealUs In (Phase 1) and Reel Facts VLT training within 30 days of start (Alberta).
• The ability to obtain registration with either the BCLC, AGLC or AGCO (based on province).
• Serving It Right (BC)/ Proserve (Alberta) certificate/ Smart Serve (Ontario)
• Able to stand for long periods of time and pull, lift, and carry objects weighted similar to a full box of paper.
• Ability to multi-task and thrive in a team environment.
• Experience handling cash and working with the public.
• Superior customer service skills and ability to work in a fast-paced environment.
• Basic knowledge of slot machine functions is an asset.

Why Work for Us?

Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it’s like to be on a team that values your vision, skill and energy.

Get to Know Gateway

Gateway Casinos & Entertainment Limited (“Gateway”) is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley's Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at www.gatewaycasinos.com.

Apply Now!

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Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.