Project And Program Director, Transformation Office

Equinix is the world’s digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

We are a fast-growing global company with 20 years of consecutive quarterly growth*. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,100 networks and 3,000+ cloud and IT service providers in 32 countries spanning six continents.  

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success. 

• As of Quarter 4 2022

Job Summary

The Transformation Office (TrO) has an exciting opportunity for a Project and Program Director to join the team and make an impact on our transformational initiatives. The TrO supports the strategy, execution and delivery of programs that seek to materially shift the trajectory of our business. This role will be accountable for the program management of one or several of Equinix’s top priorities and will act as a strategic partner to the initiative lead turning their vision of the program into reality.  This role will partner with a broad group of stakeholders to steer, govern and drive complex programs ensuring value is realized. 

The first multi-year program that this role will help to lead surrounds our Future of Work initiative. This cross-functional project focuses on why, how and where we work at Equinix and will partner with stakeholders like HR and Finance to drive programs that affect all facets of the business. With all transformational projects this role will work on, the ability to drive change and gain buy in from top leadership, whether it be in Operations, Sales or Product, is mission critical.

Responsibilities

Project and Program Management

• Plan complex, large-scale business transformation programs with global, cross-functional, and strategic impact
• Present to steering committees and drive decision-making. Understand the issues, identify the root cause, frame resolution options, articulate the findings in an actionable way, and drive the decision with the relevant stakeholders
• Remove ambiguity from complex initiatives and break them down to simple tasks for the project team to understand and execute
• Drive execution working closely with the leadership, sponsor, core team, and subject matter experts through project initiation through implementation and transition to business as usual

Business Analysis

• Drive the problem solving of cross-functional issues, weighing the input of various stakeholders, and keeping in mind the overall initiative goals
• Develop and monitor strategic business cases. Create and manage program budgets
• Work with the stakeholders to facilitate prioritization and business decisions
• Create metrics and dashboards to track program objectives and measure impact

Risk Management

• Take council from senior leaders within and beyond Equinix to analyze complex problems and recommend action
• Identify, manage, and provide recommendations to drive closure of risks, actions, and issues
• Identify dependencies on programs across Equinix, align objectives and monitor progress

Communications and Change Management

• Bring transformational leadership to drive change in behavior across Equinix
• Build compelling content to communicate key program messaging and drive decisions
• Understand and utilize complex change management principles and best practices
• Report status by providing periodic updates, highlighting risks, issues, and concerns
• Effective communicator with sufficient business acumen and operational experience to advise and influence the most senior executives across the company

Stakeholder Management

• Escalate to resolve complex stakeholder issues
• Manage and align stakeholder expectations within and/or across functions
• Address program and interpersonal conflict head-on and tactfully
• Identify and proactively include the correct stakeholders into the program team and communications

Qualifications

Critical

• Leads through ambiguity: makes decisions in ambiguous or complex situations.  Displays the flexibility to change directions as new information arises
• Growth mindset: enthusiastic and curious with a passion to learn and develop
• Resilient in the face of challenge: Ability to lead teams through difficult situations and pressures
• Focus on execution and results: understand the strategic direction, translate the strategy into an action plan, set goals and be impact driven while holding people accountable for results
• Excellent risk management skills: ability to look forward, anticipate obstacles, mitigate risks, and escalate appropriately to resolve risks, issues, actions, and decisions
• Out of the box thinker: strong critical thinking and problem-solving skills. Having the ability, tact, and courage to challenge the status quo
• Change agent: significant experience influencing and leading initiatives with senior leaders of the company. Ability to facilitate decision-making and direct conversations
• High EQ: influential change-leader who can actively listen and challenge the direction while building followership and support by bringing people along
• Excellent program management expertise: experience leading project or programs that are global, cross-functional and deliver high impact/ROI

Preferred

• Experience working at a high growth tech company or technology-focused enterprise
• 10+ years of experience in project/program management or a related field
• Knowledgeable about technology and able to learn new systems quickly

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you need assistance in applying for an open position, you may send an email to [email protected]. Please provide your contact information and let us know how we can assist you.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.