Program & Services Assistant - Skilled Trades (Regular Part Time)

Status: Regular Part Time

Hours: Up to 24 hours/week

Home Campus: Stoney Creek and Fennell

Rate of Pay: $20.56

Posting Date: July 3rd, 2023

Closing Date: July 14th , 2023 at 7:00 pm EST

We support and encourage the contributions of our diverse employees. We are committed to nurturing an equitable, diverse and inclusive (EDI) environment for everyone who learns and works at Mohawk College. We believe the rich diversity among our students and the communities we serve should be reflected within our workforce. As educators we believe it is important to act and show leadership in advancing the principles of equity, diversity and inclusion in our community.

Mohawk College is currently recruiting for our next

Programs & Services Assistant - Skilled Trades

Under the direction of the Manager, Student Life, the Programs & Services Assistant will support the team in the provision of student lifecycle programs, services and communications for skilled trades apprenticeship students at Mohawk’s Stoney Creek and Fennell campuses. The incumbent will support our apprenticeship communication and engagement strategy through data entry, one-to-one student support, and in-person programming. The incumbent will work with the Student Life and Apprenticeship Hub team to champion a positive, inclusive culture of engagement in support of student success initiatives.

This is an in-person position primarily located at the Stoney Creek Campus. Regular work hours are Monday-Thursday, 8:30-3:30.

Responsibilities

The duties of this position include, but are not limited to:

Apprenticeship Communication Support

• Ensures that communications meets AODA and Mohawk branding standards
• Supports apprenticeship student communication strategy using Envoke to prepare complex, targeted email communications, includes data entry and some design work
• Main contact for incoming and current apprenticeship student inquiries
• Creates complex communication templates using Envoke
• Initiates and facilitates communications for incoming apprenticeship classes
• Establishes and maintains data tracking and record-keeping systems to support and inform the evolution of the apprenticeship student communication strategy in alignment with trends
• Updates and maintains webpages as needed

Student Success Initiatives

• Includes providing functional guidance to student employees and supporting their ongoing training and development.
• Assists with student events such as Get Ready for Training Night, Orientation, Student Appreciation Days, etc.
• Supports The Gathering Place, Stoney Creek by providing coverage for the space and supporting the guidance of student staff and volunteers
• Supports event logistics including liaising with facilities, food & beverage, and rental companies to facilitate event set up and tear down
• Includes greeting visitors and assisting with general inquiries, supporting the team’s schedule of student events

General Administrative Duties

• Compiles statistical and qualitative data and feedback to inform regular reporting on apprenticeship student success; includes making recommendations on changes to communications plans/strategies/drafts and supporting programming
• Updates and maintains apprenticeship student resource course in MyCanvas; tracks data and analytics to inform the vision for this course

Other duties as assigned.

Qualifications

The successful candidate will have:

• 3 years of experience; preferably in an office, event planning, or post-secondary environment
• Strong organization, interpersonal and communication skills are essential
• Ability to work with a team to ensure cooperation from a wide variety of areas at the college
• Demonstrated commitment and understanding of human rights, equity, diversity and inclusion with the ability to communicate and work effectively with diverse groups of students, employees and the community.
• Experience working independently
• Minimum three-year diploma/certificate in Business, Office Administration, Human Services, Communications, Education or a related field. Experience in student affairs is preferred.
• Proven ability to work under pressure and coordinate competing priorities
• Demonstrated effectiveness in problem solving

Mohawk College prioritizes recruiting and retaining diverse employees. With this in mind, the College is committed to fostering inclusive and barrier-free recruitment and selection processes.

Should you require accommodation through any stage of the recruitment process, please contact the Human Resources Department at (905) 575 - 2047.

Mohawk College is strongly committed to diversity within its community and especially welcomes applications from racialized persons, women, Indigenous people, persons with disabilities, S2LGBTQIA+ persons, and others who may contribute to the further diversification of ideas.

For more information concerning the Mohawk College strategic plan, please see: strategicplan.mohawkcollege.ca/