Iahs Testing Centre Testing And Office Support - Regular Part Time

IAHS Testing Centre Testing and Office Support - Regular Part Time

Status: Regular Part-Time

Hours: Up to 24 hours/week

Home Campus: IAHS

Rate of Pay: $21.58

Posting Date: August 21 st , 2023

Closing Date: August 25 th , 2023 at 7:00 pm EST

We support and encourage the contributions of our diverse employees. We are committed to nurturing an equitable, diverse and inclusive (EDI) environment for everyone who learns and works at Mohawk College. We believe the rich diversity among our students and the communities we serve should be reflected within our workforce. As educators we believe it is important to act and show leadership in advancing the principles of equity, diversity and inclusion in our community.

Mohawk College is currently recruiting for our next

Testing Centre Testing and Office Support

Under the direction of the Manager of Testing Centres, as a professional staff member, the Testing Centre Testing and Office Support provides clerical and test administration support to the Testing Offices as well as oversees the organization and management of the testing rooms at Mohawk Testing Centres. This position deals with students, staff and faculty, and requires the incumbent to use tact and diplomacy in carrying out their day-to-day activities. The duties associated with this position will involve considerable exposure to confidential records and student information. Responsibilities also include providing procedural support to staff and students while booking and testing, overseeing proctoring and administering tests to groups, learners, applicants and students while ensuring an appropriate atmosphere for testing. The support staff is also responsible for following Mohawk Testing Centre’s testing policy as required by faculty and staff.

Responsibilities

The duties of this position will include, but are not limited to the following:

• Troubleshooting various testing issues that occur with in-person and virtual testing in and by the Mohawk Testing Centre for both staff and students. Development or adjustment of process to resolve these problems.

• Maintain confidentiality and security of all test materials and other test documents
• 2-year diploma in Office Administration or a related field of studies
• Able to travel to provide coverage at Testing Centres at all three campuses (Fennell, IAHS and Stoney Creek);
• Inputting data into and maintaining various systems including custom databases, in accordance with the established procedures to ensure data is easily accessible and retrievable; Scheduling and confirming appointments, inputting and updating daily statistics;
• Conflict resolution skills
• Overseeing the Testing Room when proctoring assessments and tests to:
• Ensure academic honesty
• Assisting with the preparation, administration and completing follow-up procedures for: accommodated testing, missed and makeup testing, pre and post admission assessments;
• Office duties at the IAHS and Fennell campus such as processing testing requests, preparing test documentation, setting up computers, maintaining testing area, inquiries from students and faculty
• Demonstrated commitment and understanding of human rights, equity, diversity and inclusion with the ability to communicate and work effectively with diverse groups of students, employees and the community.
• Minimum 2 years’ experience working in an office environment
• Experience working with students with disabilities
• Strong organization and multi-tasking skills
• Flexible schedule - able to work weekdays, weekends and evenings.
• Maintain a secure atmosphere for testing
• Proctor and oversee proctoring of tests for applicants, students or external individual in either a virtual or in-person setting
• E nsure the fair and proper conduct in the testing environment that enables a student to perform at their best