Partnerships Assistant, Canoo, Central Canada

Partnerships Assistant, Canoo, Central Canada

Status: Contract (August 2023 – December 2023)

Location: Remote within Ontario at-large and Quebec if residing in Gatineau. Candidates residing in the Greater Toronto Area or the National Capital Region will be given a preference.

Reports to: Director, Partnerships

Salary Range: CAD $52,500.00 - $57,750.00 plus a 10% bilingualism premium if you are fully bilingual in English and French, prorated to contract length.

How to apply: Submit cover letter and CV quoting this job title to [email protected] no later than Tuesday, July 25 by 21:00 EST.

About the Institute for Canadian Citizenship (ICC)

Canada’s future relies on immigrants not just coming here but staying here and becoming active, engaged citizens. The ICC’s goal is to unlock Canada for newcomers.

We’re the only organization in Canada dedicated to have newcomers thrive country-wide so they decide to stay and become citizens. Our programs are designed based on insights from our newcomer network and are deployed on a national scale.

Our programs include:

• Ideas and Insights, our research and advocacy arm.
• Building Citizenship, which sees the ICC host 60 enhanced citizenship ceremonies each year nationwide.
• The Newcomer Career Accelerator Program, which supports newcomer youth in developing Canadian work experience through high-value volunteer service work
• The Canoo Access Pass, welcomes hundreds of thousands of newcomers to Canada by providing free access, via its app, to our national partner network of over 1,400 parks, museums, galleries, science centres and other sports and cultural attractions. Over 550K newcomers have joined Canoo.

The ICC office is in downtown Toronto, with some team members working remotely in different locations across Canada. Learn more about our purpose, programs, culture, process and perks here.

About This Role

Your work will have a direct, positive impact on the experience of newcomers to Canada, and on Canada’s imperative to have newcomers stay and become citizens.

In this role, you will have the opportunity to grow and deepen the ICC’s partnerships of the Canoo Access Pass in Ontario, Manitoba and Saskatchewan, alongside the partnerships central Canada team.

Reporting to the Director, Partnerships, you’ll play a pivotal role in ensuring that through our partnerships every Canoo member has access to a growing number of activities and destinations to enjoy. You will do this by growing our partner network and ensuring we’re engaged in the highest quality relationship with the partner organizations in the region.

What you'll do:

• Coordinate the promotion of partner events and activities on the Canoo app and for Canoo email and social media communications.  
• Maintain a record of interactions with partners on the ICC’s Customer Relationship Manager (CRM) system. 
• Draft content such as memos, invitation letters, promotional text, and presentations. 
• Upload text & graphic assets on the Canoo app back-end system received by organizations assigned to you.   
• Properly onboard new partners onto Canoo in the following sectors: entertainment, arts, culture, leisure, sports, performance arts, and travel.
• Collaborate with all team members, contribute to effective cross-team collaboration.
• Support the coordination of joint ICC-partners' events and marketing campaigns.  
• Resolve issues, provide tools & updates, coordinate projects, and request feedback on Canoo and collaboration possibilities with Canoo partners.  
• Once new partners are onboarded, develop a successful working relationship with these partners.
• Follow-up with partners assigned to you to retrieve key metrics.  

What you’ll bring:

• Excellent organizational and time management skills; ability to work independently and as part of a team.  
• High degree of comfort in verbal customer service 
• Work or volunteer experience in or with the arts, culture, recreation organizations, entertainment, tourism industry and settlement agencies is an asset.  
• Previous work or volunteer experience in fields such as partnerships management, stakeholder engagement, community relations, sales, public relations, and/or event planning, is an asset
• Excellent accuracy and attention to detail with an eye on the big picture
• Post-secondary degree or diploma in a relevant field. 
• Demonstrated ability to work successfully with diverse community members and staff
• Strong written and verbal communication skills coupled with experience drafting clear and professional messaging
• Experience using Customer Relationship Management (CRM) systems such as Salesforce or similar and experience managing contact lists or campaign tools 
• Proficiency with Microsoft Office applications including Excel, Word, Outlook, and PowerPoint

Compensation:

• A base salary of CAD $52,500.00 - $57,750.00, commensurate with experience, prorated to contract length
• Our approach to compensation is a conversation with you. We want to discuss compensation with you to make sure we get it right.  
• A 10% salary premium if you are professionally bilingual in English and French  
• Opportunities for growth and advancement within the team, as well as professional development and training opportunities

Interested? Great! Please submit your cover letter and CV to [email protected] quoting the job title no later than Tuesday, July 25 by 21:00 EST.

The hiring process may include the following stages:

• Interview with project team members
• Reference checks prior to offer
• Second interview with leadership team member(s)
• Phone Screening

We thank all candidates for their interest but only those selected for interviews will be contacted. Applications will be accepted and reviewed on an on-going basis.

The Institute for Canadian Citizenship is an equal opportunity employer committed to developing inclusive, barrier-free recruitment and selection processes, and work environments that support a diverse workforce. If you require accommodation measures during any aspect of the recruitment process, we will work with you to address your needs.