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Optometric Assistant/Assistant(E) En Optométrie
Company | LMC Healthcare |
Address | Saint-Laurent, Manitoba, Canada |
Employment type | PART_TIME |
Salary | |
Category | Internet Publishing |
Expires | 2023-06-19 |
Posted at | 11 months ago |
LMC Healthcare (LMC) is Canada’s largest specialist care provider in diabetes, endocrinology & metabolism. We’re transforming diabetes care by making it more accessible, comprehensive and patient-centric than ever before. LMC has 13 multi-disciplinary centres of excellence and 22 clinical research sites located in 3 provinces (Ontario, Alberta, and Quebec). Our 60+ Endocrinologists, many of whom are nationally renowned for their areas of expertise, are supported by an interdisciplinary team of highly qualified Medical Office Administrators, Medical Assistants, Registered Nurses, Registered Dietitians, Physician Assistants, Pharmacists, Optometrists, Opticians, Optical Assistants, Chiropodists and Clinical Research Professionals.
- Explain procedures and costs to patients
- Check in and check out patients in clinic
- Pretesting patients and other auxiliary tests
- Greeting patients in person, by telephone, or online
- Ensuring the office is billed properly for orders and proper credits are issued
- Booking/Scheduling appointments
- Marking recalls and cold calls to book appointments
- Assisting in ordering of contact lenses
- Facilitate patient referrals to other health care professionals
- Ability to work independently and in a team
- Fully fluent in French, speaking, writing, and reading
- Excellent verbal and communication skills
- Must be proficient with computers and excel spread sheets
- Able to follow through on tasks with attention to detail
- Confidence in cold calling
- Customer service experience is essential
- Passion for learning and dealing with people
- Strong interpersonal skills, friendly and caring, outgoing personality
- Able to follow directions and take personal responsibility for actions
- Must demonstrate strong time management and organizational skills
- High School or College GraduateRequires a high school diploma or its equivalent with 0-2 years of experience in the field or in a related areaRequires a high school diploma or its equivalent with 0-2 years of experience in the field or in a related areaRequires a high school diploma or its equivalent with 0-2 years of experience in the field or in a related area Requires a high school diploma or its equivalent with 0-2 years of experience in the field or in a related area
- Able to multitask
- Expliquer les procédures et les coûts aux patients
- Marquer les rappels et les appels à froid pour prendre rendez-vous
- Faciliter l’aiguillage des patients vers d’autres professionnels de la santé
- Réservation/Planification de rendez-vous
- Aider à commander des lentilles cornéennes
- Enregistrement et départ des patients en Clinique
- S’assurer que le bureau est facturé correctement pour les commandes et que les crédits appropriés sont émis
- Accueil des patients en personne, par téléphone ou en ligne
- Pré-test des patients et autres tests auxiliaires
- Capable de suivre les tâches avec le souci du détail
- Capable d’effectuer plusieurs tâches à la fois
- Capacité à travailler de façon autonome et en équipe
- Solides compétences interpersonnelles, amicale et attentionnée, personnalité extravertie
- Maîtrise du français, de l’expression orale, de l’écriture et de la lecture
- Excellentes compétences verbales et de communication
- Diplômé d’études secondaires ou collégiales
- Doit maîtriser les ordinateurs et les feuilles de calcul Excel
- Confiance dans les appels à froid
- Capable de suivre les instructions et d’assumer la responsabilité personnelle des actions
- L’expérience du service à la clientèle est essentielle
- Passion pour apprendre et traiter avec les gens
- Doit démontrer de solides compétences en gestion du temps et en organisation
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