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Ux Researcher (E-Commerce + Dtc) - Freelance [Remote]

Company

Braintrust

Address Toronto, Ontario, Canada
Employment type FULL_TIME
Salary
Category Technology, Information and Internet
Expires 2023-06-23
Posted at 11 months ago
Job Description
ABOUT US:
Braintrust is a user-owned talent network that connects you with great jobs with no fees or membership costs—so you keep 100% of what you earn.
ABOUT THE HIRING PROCESS:
When you join Braintrust, you will be invited to a screening process for Braintrust to learn more about your previous work experiences. Once completed, you will have access to the employer for this role and other top companies that seek high-quality talent. Apply to this job to kick off the process.
  • HOURLY RANGE: Our client is looking to pay $80 – $110/hr
  • JOB TYPE: Freelance, Contract Position (no agencies/C2C - see notes below)
  • LOCATION: Remote - Work from anywhere (TimeZone: CST | Partial overlap)
  • ESTIMATED DURATION: 40h/week - Long term
THE OPPORTUNITY
Requirements
Must have own LLC in order to apply
Required Experience:
  • High level of understanding of information architecture, user experience, and content strategy
  • Strong experience with analytics tools
  • Expert level experience preparing presentations and presenting to key stakeholders and the fortitude to stay calm under pressure.
  • Confident in UX strategy and able to facilitate workshops with colleagues from a range of disciplines
  • Expert knowledge of UX principles and tools
  • Expert in best practices used in the market and transitioning them forward into projects
  • Working knowledge and work-related experience for Lean Kanban or Agile Scrum workflow methodologies
  • Ability to conduct, design and analyze user experience and usability testing, incorporating testing best practices
  • Exemplifies the ability to do UX strategy work with a consumer first mindset and create solutions based on business strategy and needs
  • Outstanding communication and presentation skills
  • Ability to work autonomously, while being organized
  • Background in all types of digital experiences, including mobile, tablet and responsive web design
What you’ll be working on
Responsibilities:
  • Confidently present UX findings and help the user experience team align their direction with their organization’s business plan, delivered by the product owner and business owners.
  • Facilitate workshops and design sprints with colleagues from all disciplines. Exemplify strategic, customer-centric decision making, and be a champion of UX principles.
  • Collaborate with team to build UX artifacts and tools (personas, user flows, user journeys, ect.) heading into UX workshops.
  • Conduct, design and analyze user experience and usability testing, incorporating testing best practices
  • Collect data and consumer insights, found throughout the organization and from analytic research. With priorities in KPIs in mind leverage data to support and validate UX approach.
  • Participate in testing products with the product team.
  • Confidently analyze quantitative and qualitative user research testing to formulate UX plans. Iterate on already set hypothesis, always adjusting based on learnings.
  • Be at the forefront of the latest emerging trends and industry developments for the website, device usage habits, social, search, eCRM, rich media, display, etc., and be an active participant in agency-wide knowledge sharing.
Apply Now!
Braintrust Job ID: 6661
C2C Candidates: This role is not available to C2C candidates working with an agency. If you are a professional contractor who has created an LLC/corp around their consulting practice, this is well aligned with Braintrust and we’d welcome your application.
Braintrust values the multitude of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.