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Assistant(E) En Optométrie/Optometric Assistant
Company | LMC Healthcare |
Address | Saint-Laurent, Manitoba, Canada |
Employment type | PART_TIME |
Salary | |
Category | Internet Publishing |
Expires | 2023-06-19 |
Posted at | 11 months ago |
LMC Soins et Santé (LMC) est le plus important fournisseur de soins spécialisés en matière de diabète, en endocrinologie et en métabolisme au Canada. Nous transformons les soins du diabète en les rendant plus que jamais, accessibles, complets et centrés sur le patient. LMC compte 13 centres d'excellence multidisciplinaires et 22 sites de recherche clinique situés dans quatre provinces (Ontario, Alberta, et Québec). Plus de 60 endocrinologues, dont plusieurs sont reconnus nationalement pour leurs domaines d'expertise, appuyés par une équipe interdisciplinaire d'administrateurs de cabinets médicaux hautement qualifiés, d'assistants médicaux, d'infirmières autorisées, de diététistes, d'adjoints au médecin, de pharmaciens, d'optométristes, d'opticiens, Podologues et de professionnels de la recherche clinique.
- Pré-test des patients et autres tests auxiliaires
- S’assurer que le bureau est facturé correctement pour les commandes et que les crédits appropriés sont émis
- Faciliter l’aiguillage des patients vers d’autres professionnels de la santé
- Accueil des patients en personne, par téléphone ou en ligne
- Enregistrement et départ des patients en Clinique
- Aider à commander des lentilles cornéennes
- Marquer les rappels et les appels à froid pour prendre rendez-vous
- Expliquer les procédures et les coûts aux patients
- Réservation/Planification de rendez-vous
- Maîtrise du français, de l’expression orale, de l’écriture et de la lecture
- Doit démontrer de solides compétences en gestion du temps et en organisation
- Capable d’effectuer plusieurs tâches à la fois
- Capable de suivre les instructions et d’assumer la responsabilité personnelle des actions
- Passion pour apprendre et traiter avec les gens
- Doit maîtriser les ordinateurs et les feuilles de calcul Excel
- Capacité à travailler de façon autonome et en équipe
- Excellentes compétences verbales et de communication
- Confiance dans les appels à froid
- Solides compétences interpersonnelles, amicale et attentionnée, personnalité extravertie
- Capable de suivre les tâches avec le souci du détail
- Diplômé d’études secondaires ou collégiales
- L’expérience du service à la clientèle est essentielle
- Marking recalls and cold calls to book appointments
- Pretesting patients and other auxiliary tests
- Explain procedures and costs to patients
- Assisting in ordering of contact lenses
- Check in and check out patients in clinic
- Ensuring the office is billed properly for orders and proper credits are issued
- Booking/Scheduling appointments
- Facilitate patient referrals to other health care professionals
- Greeting patients in person, by telephone, or online
- Passion for learning and dealing with people
- Excellent verbal and communication skills
- Strong interpersonal skills, friendly and caring, outgoing personality
- Must be proficient with computers and excel spread sheets
- Confidence in cold calling
- Able to follow directions and take personal responsibility for actions
- Able to multitask
- Fully fluent in French, speaking, writing, and reading
- Ability to work independently and in a team
- Must demonstrate strong time management and organizational skills
- Able to follow through on tasks with attention to detail
- High School or College GraduateRequires a high school diploma or its equivalent with 0-2 years of experience in the field or in a related areaRequires a high school diploma or its equivalent with 0-2 years of experience in the field or in a related areaRequires a high school diploma or its equivalent with 0-2 years of experience in the field or in a related area Requires a high school diploma or its equivalent with 0-2 years of experience in the field or in a related area
- Customer service experience is essential
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