Operations And Office Coordinator

Great Place to Work Certified™

Operations and Office Coordinator

Reports to: Financial Controller

Location: Vancouver, BC

We are looking for an enthusiastic, organized, and adaptable self-starter to fill the challenging role of an Operations and Office Coordinator for our Downtown Vancouver Support Office. Tasked with providing administrative support and coordination to the Regional Operations and Executive Teams, this position will also be responsible for managing the full office administration and creating a great first impression for clients and customers when overseeing the reception area.

Responsibilities includes:

• Coordinate the Franchise Portfolio Planning Process by maintaining and updating the spreadsheet and working with the Operations team to ensure reporting accuracy
• Participate in the Health and Safety Committee to ensure office is compliant with safety measure
• Manage all aspects of administration for the Executive and Regional Teams such as managing CRM and reporting, Intranet portal management, taking meeting minutes, and drafting newsletter articles
• Other duties as assigned
• Coordinate the Franchise Agreement processes by monitoring key dates and spreadsheets while preparing documentation and ensuring necessary steps are completed on time
• Support Accounts Payable with banking and payment and act as contact for COBS insurance program including issue of certificates, annual billing and landlord queries
• Coordinate invitations and meals for bi-monthly staff meeting and playing an active role in the Social Committee to plan events for staff in the office, remotely or off-site
• Oversee the cleanliness of the office kitchen while managing the office lunch program and ordering office supplies
• Provide administrative support to various departments such as maintaining reports, developing surveys and any ad hoc projects as needed
• Promptly greet all clients and customers at reception and on the phone, operate the switchboard, and liaise with building management while advising staff up building updates

Requirements

What You Bring to the Table:

• Detail oriented, strong organizational skills, and ability to multi-task while meeting tight deadlines
• Bright, friendly and energetic nature with strong customer service skills
• Pro-active work approach demonstrating high level of initiative.
• Excellent interpersonal, verbal and written communication skills
• Intermediate computer skills, particularly in MS Outlook, Excel and Word, Sharepoint
• Minimum 2-3 years of experience in an administration or office coordinator role or combination of both
• Experience in basic data processing skills including handling petty cash, credit cards and expenses
• Experience in meeting / event coordination is preferred.

Benefits

What’s in it for You:

• Not only do we have fresh COBS Bread product delivered daily to our Vancouver Support Office, we offer some pretty sweet perks too!
• Work within a dynamic, driven, high-achieving, close-knit and fun-loving team
• A great Extended Health & Dental Benefit, Group RRSP Matching, and Health Spending Account
• Competitive salary, bonus and vacation plan
• High level of autonomy and responsibility
• An open, ‘continuous-learning’ environment where professional development and career progression is encouraged
• Complimentary self-serve kitchen of fresh produce, deli meats and of course, COBS Bread and treats!
• Paid sick, mental health and personal leave days
• Paid day for community service or volunteer opportunity
• Subsidized wellness program and an on-site gym facility

We thank all applicants for their interest in COBS Bread but would like to advise that only applicants shortlisted for interview will be contacted.

We are an equal opportunity employer and value diversity at our company.

About COBS Bread

With over 160 locations, COBS Bread serves fresh and delightful baked goods to communities across Canada. Any unsold items are donated daily to various local charities and food banks. The company's success can be attributed to the quality of our product, the development of our people and our warm and friendly customer service.

COBS Bread is part of Bakers Delight – Established in 1980 operating as Bakers Delight in Australia and New Zealand, and since 2003 as COBS Bread in Canada and the USA. Together we have grown to more than 700 bakeries across Australia, New Zealand, Canada and the USA. The entire network employs over 15,000 people, serving more than 2.1 million customers each week.

Accessibility

Accommodation is available upon request for applicants and employees with disabilities. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.

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