National Director, Business Development

CSN is looking for a National Director, Business Development, reporting to Senior Vice President of Business Development. The primary function of the National Director of Business Development is to grow CSN’s Business Development with Canada’s top insurance carriers and to grow our network of collision repair facilities across Canada.
Primary Objectives Of The Role

• Manage the sales process across the country, ensuring on-boarding, contract renewals, communications, workflows, and reporting structures are met
• Work with the executive team to strategize, forecast and exceed annual sales targets
• Active within the Industry to ensure relations are built with executive leaders in key organizations
• Support SVP in the development and execution of CSN’s Corporate Strategy
• Remain current on industry trends, conditions, and competition in the market
• Lead contract negotiations between CSN and carrier partners
• Work with direct reports to identify and develop short- and long-term objectives
• Align with CSN Senior Leadership to synchronize sales efforts within the sales division
• Deliver results in both store count growth and carrier growth
• Lead and mentor regional direct reports to deliver team goals
• Develop relationships with major accounts by acting as a trusted advisor and capitalize on those relationships to increase sales
• Build departmental tactical plans and KPI’s
• Knowledge of market-share analysis and territory management skills
• Develop and execute strategies to identify and store prospects and effectively communicate our value proposition
• Manage the carrier proposal development cycle – RFI, RFP, etc.
• Identify new business opportunities and develop high-value partnerships to grow same store insurer business and to support CSN’s store expansion throughout Canada
• Market Research: Perform a wide range of analysis to gain in-depth understanding of our market’s needs and potential customers’ expectations

Requirements
Core competencies

• Problem Solving: Has a critical thinking approach to problem solve and is a forward thinker
• Organizational Skills/Time Management: Strong planning and organizational skills, with an ability to meet multiple deadlines simultaneously
• Leadership Ability: Strong leadership skills with the ability to adapt to change
• Analytical skills: Strong analytical ability with attention to detail, with logical and organized thinking
• Decision-Making: The ability to make decisions independently, while understanding when to solicit another opinion
• Communication style: Tactful, clear, and empathetic communicator with excellent presentation skills
• Conflict Management: Frames discussions positively, takes action to resolve conflict, while minimizing tension
• Collaborator: Able to manage relationships in a collaborative manner, with a wide range of stakeholder groups and personality types, applying diplomacy to reach win-win resolutions
• Accountability: Being accountable for their own commitments and deliverables, as well as those of colleagues

Job-specific Skills

• Understanding of the Automotive & Insurance Industry is an asset but not necessary
• Experience leading contract negotiations and experience in drafting contracts
• If you have a consistent track record of exceeding sales targets, this role is for you!
• Enthusiastic approach to working in Microsoft Office and learning new technology tools
• Market Research: Perform a wide range of analysis to gain familiarity with of our clients’ needs and expectations.
• The ability to build sustainable relationships of trust through open and interactive communication
• Strong closing techniques; using logical, incremental steps; ability to close a sale through continuously describing benefits
• Outstanding sales & negotiating skills: Explores creative solutions with others to overcome hostility and to develop partnerships. Successfully leads negotiations with strong impact. Demonstrates more than one preferred negotiating style (e.g., competing, cooperative, avoiding, compromise, accommodating) and adapts depending on the counterpart and context. Demonstrates an ability to step back, when necessary, from the negotiation process while staying focused on the objective.

Education And Qualifications

• University Degree is a requirement
• Clear oral and written communication skills in both English and French is an asset
• 5+ years working within an account management role, preferably with experience dealing with top 10 insurance carriers

Work Environment And Other Requirements

• Successful candidate will be required to work out of their home office and have access to a personal vehicle.
• The environment for this role is fast paced and complex, involving urgent timelines, multiple competing priorities and managing numerous stakeholders
• From time to time, candidate must be able to work weekends or afterhours to support the business
• Must have a valid driver’s license, per transport Canada requirements
• Open concept office environment
• Able to lift up to 25 pounds

Travel Requirements

• Driving alone for long periods of time may be required
• Candidate must be able to travel, overnight stay may be required

Benefits

• Benefits package
• Company laptop
• The ability to grow, develop and manage your career path
• Competitive salary

Career Path
As CSN continues to grow, other career opportunities may become available.
CSN is an Equal Employment Opportunity employer. Qualified applicants will receive consideration for employment regardless of age, race, colour, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. We strive to cultivate an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to growing our corporate team in a way that reflects the diversity of our customers and communities in which we live and serve.
If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
Disclaimer: CSN Collision Centres “CSN” does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other web-site job postings. Any resume or other information received from a supplier not approved by CSN to provide resumes to this posting or website will be considered unsolicited and will not be considered. CSN will not pay any referral, placement, or other fee for the supply of such unsolicited resumes or information.
We thank all applicants for their interest but will only contact candidates selected to advance in the hiring process.