Manager, Administration And Human Resources

Staff - Non Union
Job Category
M&P - AAPS
Job Profile
AAPS Salaried - Administration, Level B
Job Title
Manager, Administration and Human Resources
Department
Administration and Human Resources | Centre for Teaching, Learning and Technology
Compensation Range
$5,906.25 - $8,508.42 CAD Monthly
The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.
Posting End Date
April 27, 2023
Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above.
Job End Date
May 15, 2024
At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.
Summary
The Manager, Administration and Human Resources provides leadership in the management of human and physical resources, effectively managing the day-to-day administration of the unit. Areas of responsibility include human resources, space, operational efficiency and general administration.
Organizational Status
Reports to the Senior Manager, Planning and Operations. Works closely with the Senior Finance Manager. Supervises CUPE staff and student employees who provide administrative functions in the department.
Work Performed
Administration

• Manages preparation of monthly and annual operational reports and ad hoc statistical and activity reports for all CTLT Divisions.
• Designs, evaluates and implements projects related to administration.
• Develops and implements new procedures to ensure administrative efficiency in consultation with the Senior Management Team.
• Provides leadership on office sustainability initiatives.
• Manages space allocations, renovations and administration.
• Oversees department safety program, including co-chairing the Health, Safety and Wellbeing Committee and engaging with relevant Local Safety Teams and Joint Occupational Health and Safety Committees.
• Manages physical space issues for multiple locations.
• Manages division budget in alignment with departmental objectives.

Human Resources

• Facilitates meetings for discussions on employee relations, conflict resolution, roles and responsibilities
• Oversees employee recruitment, orientation, training, discipline and discharge processes, liaising and supporting CTLT senior management staff as appropriate.
• Provides guidance on personnel issues for CUPE 2950 and M&P staff.
• Works with the Finance team in the Office of the Provost to support implementation of departmental financial policies and procedures.
• Provides full Relationship Management support on challenging and complex issues related to conflict resolution, performance management, collective agreement interpretation and terminations, by effectively diagnosing issues, recommending solutions and ensuring successful implementation of agreed upon recommendations.
• Sets direction and oversees the provision of high-quality HR services and ensures the effective and efficient operation of all aspects of employee transactions, complying with collective agreements, legislation, procedures and regulations.
• Organizes performance management activity for department.
• Manages and maintains a healthy culture within the organization.
• Implements change in accordance with a change management plan under the direction of the Senior Management Team.
• Financial Administration Support
• Supports the development and oversees the implementation of human resource strategies, policies and procedures to achieve the overall mission and success of CTLT.
• Liaises with the Finance team in the Office of the Provost to incorporate financial data into the overall reporting framework for CTLT Senior Management Team.
• Responsible for hiring, performance management and termination of administrative staff.
• Manages personnel records including vacation and sick leave in accordance with University policy.

Consequence of Error/Judgement
Judgment and decisions require the application of excellent interpersonal, communication, conflict-resolution and problem-solving skills. Inappropriate or incorrect application of policy and ineffective management decisions could potentially damage the image of CTLT and the University.
Supervision Received
Works independently under general direction from the Senior Manager, Planning and Operations.
Supervision Given
Supervises administrative staff in the department who provide support to all functions within CTLT. Responsible for hiring, performance management and termination of administrative staff.
Preferred Qualifications
Undergraduate degree in a relevant discipline. University degree in Business Administration or Administration. Minimum of three years experience or the equivalent combination of education and experience. Experience developing work plans, policies and procedures and ensuring successful implementation.
Experience managing administrative aspects of a service organization an asset.

• Proven leadership skills and administrative abilities.
• Ability to work independently and within a team environment.
• Proven administrative system analysis and project management skills.
• Ability to analyze and interpret data, determine implications, and provide recommendations.
• Proven ability to write policies and procedures.
• Strong computer skills, including word processing, presentation, statistics and database packages.
• Familiarity with UBC administrative systems an asset.
• Comfort with Mac and Windows environments.
• Excellent oral and written communication skills.
• Ability to prioritize and work effectively under pressure to meet deadlines.
• Proven diplomatic and public relations skills.
• Strong analytical and critical reasoning skills
• Ability to map processes and produce process flow diagrams.
• Attention to detail.
• Ability to function effectively in a rapidly changing environment.