Human Resources Operations Manager

Full Time

Salaried

Application Deadline:September 10, 2023

Is exceptional leadership, remarkable service, and communication skills the cornerstone of your success?

The HR Operations Manager provides strategic leadership and advice to all levels of the organization to guide a high performing, values-based culture that supports operational effectiveness and high employee engagement.

The job involves:

• Researching, developing, recommending and implementing Human Resources policies and procedures to ensure compliance with all applicable legislation and ensure communication and consistency of application across the organization to strengthen our compliance culture
• Contributing to the overall HR strategy, annual work plans and strategic HR initiatives to ensure our employee experience is best in class
• Providing recommendations on best practices, tools, systems, reporting and benchmarks
• Managing all aspects of labour relations including negotiations, collective agreements, grievances, mediation and arbitration hearings and maintain positive relations with the union and associations
• Developing and facilitating communication strategies, workshops, leadership training and focus groups with employees at all levels
• Supporting leaders in driving employee engagement, high performance and creating a great place to work
• Supporting engagement survey action planning, talent development and succession planning initiatives
• Overseeing investigation processes and act as an investigator regarding complaints, making recommendations for resolution and ensuring compliance
• Flexibility to support a 24/7 operation
• Advising and assisting Departmental Managers on performance, coaching and discipline to build strong performance
• Responsible for overseeing the development of corporate policies and procedures relating to the Human Resources functions

The ideal candidate has:

• Ability to handle multiple projects and work in a fast paced environment
• Valid Ontario Driver’s license, Class “G”, with a clean driving record
• Change management champion who can facilitate positive outcomes effectively
• Minimum of 7 years progressive experience working in HR Operations
• Demonstrated knowledge of, and ability to interpret, all relevant Acts (i.e. employment legislation, Labour Relations Act, Human Rights, WSIB, etc.) and all applicable regulations
• Exceptional leadership, coaching, communication and team-building skills
• Strong influencer with persuasive, data driven mindset and skilled negotiator
• Excellent computer skills (Excel, Word, AS400, Access and Time and Attendance system programs)
• Certified Human Resources Professional Certificate or Certified Human Resources Leader
• Critical thinking and rational approach to decision making
• A demonstrated commitment to enhancing a safety culture
• College or university degree in Business or Human Resources or equivalent
• Ability to deal with confidential and sensitive issues
• Collaborative and consultative leadership style

We thank all applicants for their interest, however, only those selected for an interview will be contacted

Niagara Casinos is committed to creating an accessible and inclusive environment by providing equal opportunity to candidates of all abilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.