Human Resources Director Jobs

Director People and Culture

Markham, ON

The Company

Our client is a SaaS company, that works with thousands of companies across North America revolutionizing the way they work with their customers. The company has forged steady growth for more than a decade, and has fostered a “more human, less corporate” culture that is built around doing work that matters, winning as a team and celebrating success. As a founder-led, portfolio company of a leading middle market private equity firm focused on high growth technology businesses, the culture is entrepreneurial.

Director, People and Culture

In this newly created position, the Director, People and Culture is the most senior human resources leader in the company and acts as a key strategic and operational business partner to the CEO and Executive Leadership Team (ELT). The Director will manage the People & Culture team for a company with approximately 150 employees with a North American footprint.

• Hybrid position; Office is located in Markham, ON, with a 4 day work week

Success in this role requires:

• Assisting in the formalization of Company values and driving the values and culture of the company through a time of growth and adjustment to a hybrid work environment, creating an engaging work environment
• Close collaboration with the CFO, CEO and the ELT to provide thought leadership and support the vision and growth of the business
• Developing and implementing an HR business partner model
• Recommending and implementing best-in-class programs, processes, and tools to enable the organization to attract and retain high quality employees
• Management of the People and Culture team and any external vendor partners
• Leading the organization to improve Company and departmental eNPS scores and the employer brand as reflected on online review platforms such as GlassDoor
• Managing compensation, benefits, and other people programs and offerings

What it takes

• Ability to build trust with executive leadership teams and become a strategic business partner across the organization
• Strong knowledge of employment law, regulation, and best practices in Canada and US
• Strong business acumen and understanding of the importance of the People Strategy to the achievement of the Company’s overall strategic goals
• Ability to deal with ambiguity and the ups and downs of an entrepreneurial, growing business
• Direct management of complex employee relations issues
• Previous experience being an integral part of the recruitment process for senior-level roles
• Previous experience as a senior or senior-most People & Culture leader in a fast-paced, high-growth environment
• Ability to act at a strategic advisory level, but also the ability to “roll up your sleeves”
• Experience developing and implementing culture, performance management and rewards and recognition programs