Hospital Operations Manager, Bella Coola (Vancouver Coastal Health)

Come work as a Program Manager with Vancouver Coastal Health (VCH)!

Vancouver Coastal Health is looking for a Hospital Operations Manager to join the Administration Team at Bella Coola Hospital. Apply today to join our team!

As one of British Columbia’s six regional health authorities, we, Vancouver Coastal Health (VCH) are a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents living in Vancouver, Vancouver's North Shore, Richmond, the Sea-to-Sky Highway, Sunshine Coast, Bella Bella, Bella Coola, and the Central Coast.

We are dedicated to the delivery of the highest quality services in areas including primary care, community-based residential and home health care, mental health, addiction, and research. With 13 hospitals, 2,500 physicians and over $4 billion in funding, we are committed to supporting healthy lives in healthy communities. With a philosophy of providing the best care at the centre of the organization, it shapes how we approach our vision, mission, values, and goals.

Building on the philosophy of providing the best care, we are currently seeking a Hospital Operations Manager to oversee various programs and operations at our Bella Coola General Hospital site. Reporting to the Director, Coastal Community of Care, the Hospital Operations Manager is responsible for providing leadership and direction for the operations and clinical management, utilization and risk management, and quality improvement of all programs (acute, community and Long Term Care) in Bella Coola.

The Manager will play a critical role in linking Bella Coola General Hospital with community health services to address the ongoing needs of clients and their families, including engagement with and support of Nuxalk Nation’s health and wellness programs. They will also ensure a smooth transition from the acute care environment to appropriate community health services.

The ideal candidate has experience promoting cultural humility and safety in the community, and brings robust experience leading interdisciplinary teams across all clinical services, including acute, community and Longterm care. A strategic thinker, they demonstrate competencies which value respect, performance excellence, a learning organization, and the courage to innovate.

This is an exciting opportunity to have significant impact with one of Canada’s largest health authorities on the beautiful and remote Central Coast of British Columbia.

As a Hospital Operations Manager with Vancouver Coastal Health you will:

• Be accountable for the effective and efficient functioning of the program. He/she is responsible for providing leadership and direction for the operations management, utilization and risk management, and quality improvement of the program/unit(s).
• Lead an inter-disciplinary team, works as a team player with colleagues and co-workers and in collaboration with key internal and external stakeholders to achieve excellence in client and family centred care, education and research within a complex multi-site environment that extends to the community.
• Play a critical role in linking his/her portfolio, and understanding the interconnectedness between community health and acute services to address the ongoing issues/needs of clients and their families and to ensure a smooth transition from the acute care environment to appropriate community health services.

Qualifications

Education & Experience

• Basic computer literacy with word processing, spreadsheet and/or database programs and ability to utilize a computerized patient care information system required.
• Baccalaureate (Masters preferred) in a relevant health care profession supplemented with leadership and business management courses.
• Seven (7) to ten (10) year's recent, related clinical and progressive leadership experience, including direct supervisory experience or an equivalent combination of education, training and experience.
• Current registration/membership with a recognized professional association. Excellent communication skills to function within a complex interdisciplinary environment including ability to communicate with the physician community.

Knowledge & Abilities

• Physical ability to perform the duties of the position.
• Collaborates with internal and external stakeholders to develop, manage and evaluate clinical programs considering client needs, service delivery interrelationships and service potential within a complex environment.
• Fosters collaborative working relationships to support the professional practice and ongoing development of staff.
• Understands available resources for program/unit and keeps quality in the forefront of all resource utilization decisions; provides feedback and detailed analysis on budget variances, and makes recommendations for corrective action.
• Facilitates, collaborates and negotiates for effective resolution of human resource issues.
• Promotes development of clinical research opportunities to ensure evidence-based practice within an interdisciplinary team-based environment.

Closing Statement

As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Officer Order and the Health Sector Order), as of October 26, 2021, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19. Proof of vaccination status will be required.

WHY JOIN VANCOUVER COASTAL HEALTH?

VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

• Award-winning recognition programs to honour staff, medical staff and volunteers
• Access to exclusive discount offers and deals for VCH staff
• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
• Grow your career with employer-paid training and leadership development opportunities
• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families

Diversity, equity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.

We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.

Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2023.

Only short-listed applicants will be contacted for this posting.

Value