Territory Manager, Fixed Operations

Dawson International Truck Centres // Are you looking for a chance to be part of something big, something meaningful, something important? How about keeping our vital transportation infrastructure — our roads, highways and bridges — safe for B.C. families and businesses!

Dawson International Truck Centres is a full service International, Isuzu, Trail King and Peerless dealership, offering service, parts and sales in five locations across the BC Interior. We support the transportation industry by providing them with the necessary equipment and services for economic growth.

Work for us and you will be a valued member of the Dawson Group, a family owned group of transportation and construction companies serving all of B.C. People First is one of our core values, and we take it seriously. As well, we pride ourselves on acting with Integrity, Excellence and Respect. These values define us and guide all the decisions we make.

In this role you will be a valued member of Dawson International Truck Centres, working in a full-time position of Territory Manager, Fixed Operations , reporting to the VP of Operations. The Territory Manager is a key strategic and leadership role with proven business experience and the ability to develop and manage change. Your base location will be Kelowna, BC and may require some travel throughout our great province.

What Success Looks Like

• Empower, engage, coach and mentor to create a culture and processes which achieve the short and long - term business goals and objectives
• Maintain effective means of control of the business outcomes and customer service reputation of the location through personal oversight and involvement to coordinate the business within the location and by effectively working with employees
• Establish and maintain a proactive, ongoing and engaged dialogue with employees to ensure equipment prep, service and parts transactions are accurate and meet customer expectations
• Develop strategic plans, by studying technological and financial opportunities; presenting assumptions; recommending objectives
• Fully communicate with executive management of all aspects of the location’s operational and financial affairs, and on all matters of significant relevance to the company.
• Establish and maintain a proactive, ongoing and engaged dialogue at all levels of the organization, and with customers, vendors, etc.
• Accomplish objectives by establishing plans, budgets, and results measurements; allocating resources; reviewing progress; making mid-course corrections
• Build long-term trusting relationships with clients/customers
• Monitor and ensure internal and external work orders are handled in a timely and accurate manner

What You Bring

• Promote our Dawson Group of Companies core values – Integrity, Excellence, People First and Respect
• Understanding of lean management principles or training is an asset
• Strong strategic and customer focus with a clear understanding of the wider issues impacting the relevant markets
• Proven record of hiring, training, and retaining team members
• Degree in Business or formal post-secondary training required
• Ability to coach, motivate and communicate with others at all levels
• Proactive problem solver and task oriented
• Excellent communication and interpersonal skills to work effectively with customers, vendors and employees
• Ability to create and implement change management strategies
• Minimum of 10 years in a Dealership Leadership role or equivalent experience in Service Sales and/or Parts Sales is an asset
• Execution of Best in Class business results

Benefits

Looking to be a key member of a well-established family-owned company? Our core values include: People First, Integrity, Respect and Excellence and as such we are committed to providing an environment that supports the growth and effectiveness of our employees and the organization. You will work for a company that offers an excellent compensation package, pension, and medical benefits, as well as learning and long-term advancement opportunities.

The Dawson Group is expanding our reach and need people like you to join us on our journey, and to help us continue safely connecting our communities.

Apply now to start the conversation!

We thank all applicants for their interest; however, only shortlisted candidates will be contacted for an interview