Financial Operations Analyst Jobs

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Working Arrangement
At Home

Are you a highly motivated self-starter looking for a professional environment to use your analytical skills daily, where you are not only solving problems but have the independence to make decisions impacting financial process and organizational changes? Are you looking for a career that provides countless opportunities?
Financial Integrity & Controls is looking for a creative thinker to join the team as an Operations Senior Analyst supporting Affinity and GB Reinsurance business through balance sheet reconciliations, billing/payments and accounting while providing continued operational improvements and ensuring integrity for our customers and financial statements.
Reporting to the Manager AO Financial Analysis, the successful candidate will have a unique opportunity to contribute to a progressive culture across Affinity & GB Reinsurance businesses while being accountable for mitigating financial risk, communicating with business partners, and ensuring balance sheet and income statement integrity.
These Objectives Require Mastery Of Functions Such As

• Complete monthly balance sheet reconciliations, maintaining accounts in good standing
• Communicate high risk impacts to management
• Monthly/quarterly/yearly Financial Close Cycle Reporting requirements
• Provide input on FIC project requirements as needed & support testing as required
• Complete monthly, quarterly journal entries associated with all billing functions by due date
• Reconciliation of monthly and quarterly Travel & Non-Travel Billing Reports to complete billing by due date
• Complete reinsured client experience reports and support Pricing as needed
• Reconciliation of cyclical billing/payment Affinity & GB Reinsurance
• Collaborate with business function partners to ensure customer and financial integrity
• Recognize process gaps through account reconciliations and collaboratively drive the installation of process enhancements to eliminate future financial discrepancies
• Account Discrepancy Resolution
• Analyze and Communicate to the appropriate parties any roadblocks preventing completion of tasks

Shared Responsibilities

• Able to independently verify and reconcile information under review, ensuring accuracy of information and output delivered
• Identify and recommend opportunities to refine Operational Billing & Settlement processes
• Support a customer-centric culture aligned with the Canadian Division strategy by partnering, collaborating, and communicating effectively with business areas including: Business Partners IS, Product, Compliance and Finance.
• Demonstrate initiative to identify and suggest new quality control standards
• Form relationships and establish a high level of credibility with Financial Reporting and Operational Business teams including Relationship Managers & Systems areas
• Provide insight into results and add value to business partners to assist in business decisions
• Identify and escalate customer service issues where appropriate

This job description does not represent a comprehensive listing of job duties that are required of the employee performing this role.We reserve the right to change duties or assign additional duties at any time with or without notice.
Qualifications

• Attention to details with Excellent Financial Acumen
• Experience delivering results as a change agent
• Continuously challenges the status quo
• Knowledgeable of Travel & Non-Travel insurance related products an asset
• Thrive in a high energy culture that is agile and innovative
• Proficient in Microsoft Power BI, Power Query an asset
• Strong analytical skills
• Ability to establish priorities and handle tasks with high level of accuracy
• Post-Secondary Education with a focus in Accounting/Finance and/or 2+ years of relevant work experience
• Advanced knowledge of Microsoft Excel, Access, PowerPoint, Word
• Proven ability to exercise flexibility and judgment in assessing business issues and associated risks while staying focused on deliverables
• Independent self-starter
• Experience Working with Balance Sheet & Income Statement, required
• Clear communicator, verbal and written

Competencies

• Continuous improvement
• Client service
• Skilled problem-solver and decision-maker
• Excellent time management and organizational skills
• Flexibility and adaptability
• Demonstrated excellent customer service focus
• Sound financial judgement as it relates to financial obligations and reporting (SOX, 3416)
• Great teammate with the ability to influence, negotiate, & develop "win-win" solutions
• Ability to make complex decisions independently when outcome of a faulty decision will be very public

For optimum success in this role, understanding the business, creating new and different approaches, taking initiative and being flexible and adaptable will be essential.
Working Conditions

• Occasional overtime (limited)
• Working outside normal business hours to support business month end and quarter end deadlines(limited)

Are you ready to be a part of a dynamic organization? Contact us about this challenging and exciting opportunity at Manulife!
Every career at Manulife/John Hancock provides the opportunity to learn new skills and move your career forward. Ready to make an impact somewhere? What are you waiting for? Apply today.
About John Hancock And Manulife
John Hancock is a unit of Manulife Financial Corporation, a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States, and Manulife globally, including Canada, Asia and Europe. We provide financial advice, insurance and wealth and asset management solutions for individuals, groups and institutions. Assets under management and administration by Manulife and its subsidiaries were CAD$1.3 trillion (US$1.1 trillion) as of June 30, 2021. Manulife Financial Corporation trades as MFC on the TSX, NYSE, and PSE, and under 945 on the SEHK. Manulife can be found at manulife.com.
One of the largest life insurers in the United States, John Hancock supports more than 10 million Americans with a broad range of financial products, including life insurance, annuities, investments, 401(k) plans, and education savings plans. Additional information about John Hancock may be found at johnhancock.com.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].
Salary & Benefits
The annual base salary for this role is listed below.
Primary Location
CAN, Ontario - Full Time Remote
Salary range is expected to be between
$48,450.00 CAD - $80,750.00 CAD
If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.