Director, Enterprise Productivity Jobs

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

Hybrid

Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and encouraging environment, we can help our customers achieve their dreams and aspirations.

We see our people - our talent - as the key to what sets Manulife/John Hancock apart, and we want to make this a destination company to work at for diverse talent globally. We are looking for a dynamic leader who demonstrates a focus and passion for the customer and for the business; someone who understands the complexities and nuances of building culture and leading large cross-functional initiatives to inspire change at all levels, including senior leadership.

The Strategic Cost Management (SCM) team drives both a continued focus on cost efficiency as well as helping driving productivity across all of Manulife’s businesses. Expense efficiency is one of Manulife’s five key priorities, and it is closely linked to other core priorities, including the company’s digital and customer ambitions.

The Director of Enterprise Productivity mobilizes resources across the team and beyond to diagnose, develop solutions, and to implement business initiatives, remove barriers to change, and fulfill management deliverables. They will own the execution and coordination of all key activities of the project team.

Responsibilities

• Facilitate alignment and consensus on future state and mobilizes organization for execution.
• Remove resistance and handle partners.
• Develop business cases for initiatives, quantify outcomes.
• Plan and develop processes critical to the evolution of the team.
• Supervise all issues, decisions and actions.
• Ensure that systems, procedures and controls are in place to reduce business risks and produce operational efficiencies.
• Coordinate the Leadership Team and other strategic meetings inclusive of management off-sites.
• Lead co-creation of future state and solutions with partners.
• Drive alignment on problem to be solved and on intended outcomes with partners.
• Perform change readiness assessments, identify readiness gaps and put solutions in place to close them.
• Build, supervise and report on Financials relevant to the initiative.
• Perform research of standard methodologies relevant to the initiative.
• Plan, lead, coordinate and ensure effective execution of agreed initiatives.
• Support the team in the development of long and short-term business plans and goals, including financial, technical, administration and human capital, to ensure the success of the function.
• Identify issues call out as required and recommend solutions to keep projects on track.
• Perform current state diagnosis by analyzing data, processes, organizational structure, and other relevant information.
• Optimize achievement of intended initiative outcomes, i.e., drive balanced change.

Job Requirements

• PMP designation
• Strong analytical skills
• Superior organizational, time and project management skills. Ability to exercise judgment in evaluating and prioritizing challenging business issues.
• 10+ years of progressive consulting and project management experience
• Strong leadership skills with ability to motivate and influence associates at all levels and at a distance.
• 5+ years leading execution of large-scale initiatives or programs
• University degree. MBA or another business-oriented post-graduate education would be an asset.
• Proven successful critical thinking, policy development and implementation experience.
• Lean/ Six sigma black belt preferred
• Highly developed communication, relationship, and personal skills.

Some travel may be required.

About Manulife And John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Salary & Benefits

The annual base salary for this role is listed below.

Primary Location

Toronto, Ontario

Salary range is expected to be between

$100,500.00 CAD - $180,900.00 CAD

If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.