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Enterprise Engagement Associate Jobs
Company | DoorDash |
Address | Toronto, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Software Development |
Expires | 2023-08-25 |
Posted at | 9 months ago |
About The Team
- Develop & own key reporting needs with our clients to provide business insights (e.g., weekly reporting metrics & quarterly reviews)
- Project manage large-scale restaurant launches for our top brands and oversee continued operational success for existing clients
- Liaise internally with the Enterprise Operations team to drive key initiatives & special projects (e.g., store-level analysis of client delivery times to identify areas of operational improvement)
- Work alongside team leadership to build out strategy and growth plans for your clients
- Build direct relationships with key stakeholders throughout each brand, ensuring client needs are being met at all levels
- Assist in building client-facing materials (e.g., Quarterly Business Reviews, Executive Sessions)
- Engage with top franchise operators on expanding partnership with DoorDash -- store expansion, increasing revenue through new product opportunities, etc.
- Sales minded - You have experience upselling, cross-selling and have passion about unlocking revenue. You are a negotiator, having the ability to influence decision making process and settle on pro-created value.
- Technical - You have knowledge of Excel (Can maintain complex spreadsheets). You navigate sales tools with ease (Salesforce, Outreach, Google Apps)
- You like rolling up your sleeves as much as you like the big picture
- You’re comfortable with a fast pace; we move quick and are defining an entire industry
- High standards and a bias toward action; you hold a high bar from your contributions and those of the people you work with
- You are organized and love details
- Problem solver – You can independently translate high-level goals into actionable plans. You enjoy solving problems through collaboration with others.
- Relationship-builder – You can influence and motivate people at all levels across a variety of job functions. You can navigate a geographically distributed team and remotely liaise with central functions. You obsess over our merchant and you’re laser focused on building deep and meaningful relationships with them
- 2-3 years of experience in management consulting, investment banking, client success, account management, or sales
- Expert communication and interpersonal skills
- Proven success working in cross-functional teams (e.g., with product, marketing, and operations) to build creative solutions
- Excellent analytical thinker who can deliver actionable recommendations out of complex datasets (advanced excel skills required)
- Experience with marketplaces, operations, logistics or unit economics
- Bilingual (proficiency in English and French)
- Experience with SQL
- High growth or early-stage startup experience
- We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day.
- We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.
- We are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies.
- We are learners - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute.
- We offer great compensation packages and comprehensive health benefits.
- We are customer-obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility.
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