Customer Service Administrator Jobs

Assured Automotive, ON Burlington

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Customer Service Administrator - CAN

1 Year Exp. Required

• Industry Leading Compensation, Benefits & Training ***

Assured Automotive Collision is seeking a qualified Administrator to join our winning customer service team. The Customer Service Administrator’s primary responsibility is to provide an exceptional and successful customer experience while completing all components of administrative support to the Collision Repair Facility Team.

Role And Requirements

• Provides positive energy when greeting customers in person and on the phone
• Ensure all assignments have been followed up and appointments confirmed with customers
• Consistently demonstrates a successful client experience
• When required manage all arrangements for towing as well as costing against the Repair Order
• A minimum of 1 year of previous experience in a similar role
• Strong attention to detail and a high degree of accuracy
• Monitor and manage Store’s Accounts Receivable
• When required communicate updates with Customers & Insurance claims personnel
• Effectively manage a fast-paced environment, demonstrating multitasking ability
• Uphold Assured’s Core Values: Honesty, Integrity & Respect
• Reconcile each Repair Order prior to closing
• Manage the confirmation and reservation of all rental vehicles & towing requests
• Communicate effectively, both verbally and in writing

A Career with Us Offers

• Competitive Pay and Benefits Program
• On-going I-Car and Industry Training Programs,
• Career Growth Opportunities for advancement
• Professional Development Opportunities.
• A Professional atmosphere, great working conditions, dynamic leadership

Our Commitment to Our Employees
We believe our employees are at the heart of our success. We strive to employ people who possess ideal characteristics, abilities, experience, education, and character. We want only those people who share in our same "Core Values".
Assured Automotive is an equal opportunity employer. Assured is proud to provide accommodations during the recruitment process.
Our Commitment to Our Employees
We believe our employees are at the heart of our success. We strive to employ people who possess ideal characteristics, ability, experience, education, and character. We want only those people who share in our same "Core Values".
Assured Automotive is an equal opportunity employer. Assured is proud to provide accommodations during the recruitment process.