Customer Service Admin Jobs

Assured Automotive, ON South Barrie

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*** Industry Leading Compensation, Benefits & Training ***

We are seeking a qualified Administrator to join our winning customer service team. The Customer Service Administrator’s primary responsibility is to provide an exceptional and successful customer experience while completing all components of administrative support to the Collision Repair Facility Team.

Role And Requirements

• Manage the confirmation and reservation of all rental vehicles & towing requests
• Ensure all assignments have been followed up and appointments confirmed with customers
• Provides positive energy when greeting customers in person and on the phone
• A minimum of 1 year of previous experience in a similar role
• Monitor and manage Store’s Accounts Receivable
• Uphold Assured’s Core Values: Honesty, Integrity & Respect
• Communicate effectively, both verbally and in writing
• Strong attention to detail and a high degree of accuracy
• When required communicate updates with Customers & Insurance claims personnel
• Reconcile each Repair Order prior to closing
• Effectively manage a fast-paced environment, demonstrating multitasking ability
• Consistently demonstrates a successful client experience
• When required manage all arrangements for towing as well as costing against the Repair Order

A Career with Us Offers

• Professional Development Opportunities.
• On-going I-Car and Industry Training Programs,
• Competitive Pay and Benefits Program
• Career Growth Opportunities for advancement
• A Professional atmosphere, great working conditions, dynamic leadership

Our Commitment to Our Employees

We believe our employees are at the heart of our success. We strive to employ people who possess ideal characteristics, abilities, experience, education, and character. We want only those people who share in our same "Core Values".

We are an equal opportunity employer. We are proud to provide accommodations during the recruitment process.