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Customer Service Representative / Office Manager
Company | Mr. Electric® |
Address | Dartmouth, Nova Scotia, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Appliances, Electrical, and Electronics Manufacturing |
Expires | 2023-05-11 |
Posted at | 1 year ago |
Established in 1994, Mr. Electric is a global franchise organization providing electrical installation and repair services. Recognized by Entrepreneur magazine among its “Franchise 500,” Mr. Electric franchisees provide these services to both residential and commercial customers. At almost 200 locations worldwide, each location is independently owned and operated. Our team of qualified experts lives our code of values of Respect, Integrity, and Customer Focus while having fun in the process!
- Assign and direct electricians to appropriate customer locations; monitor the route and status to coordinate and prioritize their schedules; and provide them with information about orders, traffic, obstacles and requirements
- Perform other duties as needed which may include cross-training in related positions
- Receive incoming calls in professional and courteous manner
- Perform marketing and sales functions to sell additional work and earn business
- Complete work orders, return customer calls, and respond to customer complaints
- Minimum two years admin experience
- Strong written and verbal communication skills
- Positive Attitude
- Team player who can work independently
- Detail-oriented with strong data entry skills
- Acknowledgement
-
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