Continuing Education (Ce) Clerk (23:103A)

Term of App't: Monday - Friday, 35 hours per week
Start date: Immediately
Reporting to: Dean of Continuing Education
Salary
Under Review: Classification 8, $47,257.33 - $48,718.90 annually, as per the BCGEU Support Collective Agreement. Vacation, 119 hours annually, is pro-rated and front loaded. We offer competitive extended health and dental benefits, as well as time off for family illness, personal illness, and other special leaves. Closure during the Christmas Break (Dec 25 - Jan 1st) of each year is paid time off. Enrolment in the Municipal Pension Plan is mandatory for all regular, full-time staff, with contributions matched by the employer.
Description
As a member of our Continuing Education (CE) team, the CE Clerk is responsible for providing information to the public and students, providing enrolment and registration services, cashiering, and providing administrative support to the Dean of Continuing Education.
The successful candidate will advise various stakeholders (in person, by telephone, and/or on social media) on courses that are delivered by the Continuing Education Department, making appropriate referrals to both internal and external contacts when required. They would be expected to handle routine public relations functions by exchanging general information on policies and procedures; maintaining course interest lists and following up with students by phone and email in order to secure registrations.
As the CE Clerk can expect that you will be working within our "Colleague" system for inputting of data and student registrations. Never heard of "Colleague" - don't panic, we have a wonderful team that will train you on this system, becoming one of our many knowledgeable members of our front staff.
If you have past experience providing exceptional customer services to your clientele, and enjoy a fast paced, never boring, always learning type of environment - this position may be the perfect fit for you.

• Evening and weekend work may be required on a scheduled basis.

Qualifications
The minimum requirements of this position include two years of related experience and one year of post-secondary education, with a certificate in office administration or business administration preferred, with an equivalent combination of experience and education being accepted. Experience and proficiency with a current version of MS Office is required (Outlook, Word, Excel). Previous experience completing validation of cash and balance of accounts is required. Familiarity with student records registration system would be an asset. A current, valid driver's license is required in this role.
The successful candidate must complete a comprehensive clerical test.