Program Advisor (23:136) Jobs

Term of App't: Regular, Full time (Monday - Friday, 35 hrs/week)
Start date: Immediately
Reporting to: Director of Student Recruitment & Admissions
Salary
Under Review: Classification 15, $55,291.46 - $57,001.50 annually, as per the BCGEU Support Collective Agreement. Annual vacation (119 hours) is pro-rated, and front loaded. We offer competitive extended health and dental benefits (staff are eligible after the completion of 6 months of employment hours). Support Collective Agreement includes time off for family illness, personal illness, and other special leaves. Closure during the Christmas Break (Dec 25 - Jan 1st) of each year is paid time off. Mandatory participation in the Municipal Pension Plan.
Description
The Student Recruitment & Admissions Department is seeking to hire two (2) regular full-time Program Advisors that will act as a key resource in student retention and success, providing guidance for students as they navigate their academic experience.
This position is an integral member of a broader team at NLC where collaboration and liaison are essential to providing students with accurate and consistent information, navigational support, and access to services.
The Program Advisor is a primary source of guidance and support for program planning, credential requirements and other course-related questions, enabling students to achieve their academic goals. The Program Advisor provides accurate and informed academic advice to students through their thorough knowledge of college programs and courses, policy and procedures, and regulations as they pertain to academic advising and program completion.
The Program Advisor supports students holistically, encouraging students to proactively take responsibility for their progress and planning throughout their educational journey, while supporting their success through challenges and achievements.
Duties may include: counseling students regarding program options, credential and graduation requirements; guidance on Northern Lights College policy and procedures as they apply to various student requests; developing individualized educational plans as required; and making referrals to student resources available within the college.
If you have exceptional customer service skills and enjoy working in a team environment, this may be the perfect opportunity for you. You should have a keen interest in serving a diverse groups of students, including Indigenous and international students, and working with a diverse customer base that includes faculty, students, staff, and the public.
Qualifications
The successful candidate will have a Bachelor's degree in a relevant field, or equivalent combination of education and experience, and 2 years' experience in a student-service-related setting. The experience should include meeting students in an advisory capacity and working within a student information system.
The successful candidate will have considerable knowledge of post-secondary curriculum and advising practices, with considerable knowledge of freedom of information and protection of privacy provisions, principles and practices of record-keeping and statistical reporting. The successful candidate will have the ability to interview students and to assist them with their education planning and graduation. They will have the ability to establish and maintain effective and collaborative working relationships with a diverse group of students, faculty, and staff.
The successful candidate will have the ability to compose letters, emails, and other material along with the ability to use sound judgement, discretion and tact while performing duties.
A valid BC Driver's License is required as some travel will be required.